Legal Debt Collectors (Tax) Jobs

Job Purpose

To enforce the collection of debt cases, including escalated debts and outstanding returns, to ensure compliance with various tax types.

Education and Experience

Minimum Qualification and Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Taxation/Accounting and 2-3 years in Debt Management/Collections in various tax environments, including 1-2 years at a knowledge worker level.

Alternative Qualification

• Senior Certificate (NQF 4) and 5 years in Debt Management/Collections in various tax environments, including 1-2 years at a knowledge worker level.

Minimum Functional Requirements

• Knowledge of tax legislation, legal aspects of collections (such as sequestrations and liquidations), in-depth analysis of financial statements (including ratio analysis and interpretation), accounting, negotiation, risk management, and the Companies Act.

Job Outputs

Process

• Gather information and prepare reports with recommendations in your area of expertise.
• Investigate opportunities to improve operations, processes, products, and risk management.
• Make decisions using practical knowledge and sound judgment.
• Apply policies, standards, procedures, and legislation correctly in your work.
• Use expertise in methods, systems, and procedures to spot trends and risks.
• Communicate interpretations and judgments about your work and handle queries.
• Plan and schedule your tasks to improve quality and service.
• Implement process changes, provide guidelines, and support new requirements.
• Assess taxpayer profiles, including related parties, and identify risks to SARS.
• Evaluate debt collectability, asset risks, disputes, and recommend preservation orders or caveats.
• Report suspicious activities and follow up with stakeholders.
• Prepare reports for Large Assessments Committees/National Appeals Committees.
• Carry out legal enforcement actions under the Tax Administration Act and Companies Act for selected tax types.
• Profile, analyze, prepare, and present submissions for Suspension of Payment/Write-Off to the Debt Committee and record outcomes.
• Analyze, negotiate, prepare, and present deferral or compromise requests to the Debt Committee and inform taxpayers of results.
• Monitor payments under agreements, update records, and close cases upon full payment.
• Verify and evaluate movable and immovable assets.
• Review business rescue plans and present cases to committees for approval or referral.
• Ensure compliance with legislation during business rescue and collect payments.
• Gather documents for liquidation/sequestration applications, code cases, and refer as needed.
• Attend internal/external meetings, creditors’ meetings, court proceedings, and tax enquiries.
• Reduce debt through approved adjustments and write-offs.
• Analyze liquidation/sequestration plans, business rescues, trusts, and other liable parties, and recommend further actions.

Governance

• Follow governance and compliance procedures in your area and report risks.

People

• Build and maintain good working relationships with colleagues to meet objectives.

Finance

• Follow policies to ensure cost-effectiveness and reduce expenses.

Client

• Promote a culture of excellent service, build positive relationships, and seek feedback.
• Understand customer service standards and provide specialist support to meet expectations.

Behavioural Competencies

• Honesty and Integrity
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Trust
• Respect
• Attention to Detail
• Commitment to Continuous Learning
• Expertise in Context

Technical Competencies

• Debt Management
• Execute, Implement, and Follow-Through
• Negotiating Skills
• Reporting
• Functional Policies and Procedures
• Risk and Compliance
• Risk Awareness
• Risk Knowledge
• Efficiency Improvement
• Legal Compliance
• Standard Operating Procedures Compliance
• Business Knowledge
• Tax Knowledge
• Data Collection and Analysis