ANEW Hotels & Resorts
Reference Number: AHR240909-1
Closing Date: 8 November 2024
Location: Johannesburg, Gauteng, South Africa
Business Unit: Parktonian
Department: Food and Beverage
Job Type: Permanent
Positions Available: 1
Job Summary
ANEW Hotel Parktonian is looking for an experienced and enthusiastic Food and Beverage Manager to manage the F&B department, ensuring customer satisfaction, efficiency, and financial performance. This role requires creating a great first impression, exceeding customer expectations through excellent service, and maintaining high standards across all food and beverage outlets.
Minimum Requirements
- Education: Matric (Hospitality Certificate or Hospitality Management Diploma will be advantageous).
- Experience: At least 5 years in the hospitality industry at a 4-star property.
- Minimum 18 months of management or supervisory experience.
- Skills:
- Strong knowledge of Food and Beverage operations.
- High level of customer service, numeracy, and cost control.
- Organized, disciplined, and detail-oriented.
- Excellent communication skills in English (IsiZulu and/or IsiXhosa would be an advantage).
- Time management and the ability to work independently or as part of a team.
- Familiarity with Opera and Micros (Point of Sales).
- Attributes: High degree of self-motivation, ambition, and the ability to meet deadlines.
Duties and Responsibilities
- Accountable for achieving budgeted revenue for the F&B outlets.
- Responsible for the department’s financial performance and long-term sustainability.
- Ensure guest satisfaction is consistently achieved and maintained.
- Manage and maintain staffing levels across the F&B outlets.
- Oversee revenue control and financial management, ensuring cost efficiency.
- Ensure excellent knowledge and use of Opera and Micros systems for POS operations.
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