Investigation Officer Jobs

Investigation Officer – City of Johannesburg

Company Overview:

The City of Johannesburg Metropolitan Municipality is Africa’s leading commercial hub, driving economic growth in South Africa and the region. We operate world-class infrastructure while maintaining our unique African character.

Position Details:

• Employment Type: Full Time
• Required Education:
  – Grade 12/NQF Level 4
  – Diploma in Law (NQF Level 6)
  (Law Degree preferred)
• Experience Required: 3-5 years in investigations or complaint resolution
• Location: Johannesburg, Gauteng

Position Overview:

Investigate complaints of municipal maladministration and human rights violations, ensuring proper resolution in line with Ombudsman regulations.

Requirements:

• Proven experience handling investigations
• Knowledge of local government legislation
• Strong understanding of public service delivery processes

Key Responsibilities:

• Conduct thorough investigations into service delivery complaints
• Engage communities to promote awareness of Ombudsman services
• Prepare detailed investigation reports with recommendations
• Monitor implementation of corrective actions
• Address human rights violation allegations

Application Process:

Qualified candidates are invited to submit applications through the share-eu1.hsforms.com platform.

Note: All applications must comply with standard recruitment procedures. No application fees required.