|Location||Durban, South Africa|
|Date Posted||September 10, 2019|
Kendrick Recruitment is seeking for hotel workers for this 5* Country House in KZN Midlands
Outline of Position Reporting to
Front Of House Manager
Up to R 6500.00
Experience pending LIVE IN position If not on own medical, after 3 months of employment Primary Care from Discovery Heatlth is applied at no cost.
Accommodation Provided for Individual only at Oakleigh Farm (900m from Hotel) – make up of a lounge with kitchenette, bedroom and bathroom en suite.
Deductions are made for Housekeeping – R400.00 per month for a maid to clean the flat once a week and for all laundry to be done.
Electricity is deducted based on usage. 15 km’s from Howick (Pick ‘n Pay, Clicks, Woolworths Foods, Hospital) and 40 km’s from Pietermaritzburg.
Uniforms Uniforms provided for summer and winter. Staff to provide own stockings, shoes and belts as per requirements.
6 days off every 4 weeks / taken each week not accumulated 18 days annual leave per annum Computer Literacy Word, Excel and Opera required. Microsoft Office required.
Approx. 65 Staff across the board
Description of Areas
Hotel 36 Bedrooms, Laundry, Spa, 2 Restaurants (70 seater Bistro and 50 seater Fine Dining), Conservatory 40 seater, Chapel, Conference Venue (150 seater), Public Toilets (4 sets), Lounges (5), Bars (2), Cellar, Offices and Lodge on the River Oakleigh Farmhouse 12 sleeper self catering farmhouse – 5 bedrooms, 3 bathrooms – fully furnished
Overview of Job
The Receptionist will be required to address and control the Reception in conjunction with the Team to assist, guide and sell to all Guests and Visitors, whilst keeping to standards and expectations of the Company at all times.
Specific Job Description
The receptionist will conduct admin duties, handle currency and floats, maintain a booking system, assist Guests with all needs, requests and help sell the property as a sales agent. The Receptionist maintain the Receptionist desk in good order, answer telephones and provide accurate information to the Hotel and Guests alike at all times. The Receptionist will take on the role of the 1st person our Guests will see to the last person the Guest will see.
Knowledge, Skills and Abilities:
Basic Receptionist position in a 4 or 5 Star environment of at least 1 year Professional attitude Basic accounting skills for Guest bills Opera property management system skills is a utmost requirement Good customer service skills Good Communication Skills, verbal and telephonic Physically very fit Ability to work with multi-cultural team Able to work shifts Able to maintain booking systems Attention to detail is of the utmost importance Able to work in a pressurised environment Able to multi task across the board Able to be part of a Team and offer support