General Manager (B2B Telecommunications) Jobs

Job Description

Our client, a well-known telecommunications company based in Roodepoort, seeks a seasoned, highly organized, results-oriented, and solutions-driven General Manager to lead our B2B sales operations. In this key role, you will inspire growth, drive performance, and build lasting client relationships. You will provide clear direction in a fast-paced environment, using your strong interpersonal and coaching skills to lead a high-performing team. If you are adaptable under pressure, decisive, and have sharp analytical and problem-solving skills, this is your chance to make a real impact.

Key Responsibilities

Strategic Leadership

• Develop and carry out a full B2B sales strategy that matches our business goals.
• Spot market opportunities and guide the team toward steady growth.

Sales Management

• Oversee all sales activities, from campaigns to hitting targets, budgeting, and following rules.
• Ensure top operations and meet performance goals consistently.
• Focus on managing and growing key business accounts.

Team Development

• Lead, mentor, and motivate a high-performing sales team.
• Boost employee engagement, skill building, and career growth.

Revenue Growth

• Drive new business wins and make the most of current clients.
• Use data insights to improve profits and performance.

Client & Stakeholder Engagement

• Act as a trusted advisor to key clients and stakeholders.
• Build strong partnerships and handle important negotiations.

Market Intelligence

• Keep up with industry trends, competitors, and new technologies.
• Adjust strategies to stay ahead.

Sales Process Optimization

• Improve sales processes, tools, and customer experience for better results.
• Encourage best practices and ongoing improvements.

Governance & Compliance

• Follow all legal, regulatory, and risk rules.
• Lead with honesty and support company values.

Cross-Functional Collaboration

• Work closely with teams like HR, IT, Finance, and Marketing to align operations and goals.

Reporting & Representation

• Share performance updates and strategies with senior leaders and the board.
• Handle reports, sales rules, and budget management.

Essential Experience and Skills

• Matric required; a degree or diploma is a plus.
• At least 5 years in a senior sales management role in a telecommunications call center.
• Proven success in B2B telecom sales, managing sales managers with a team of 80-100 agents.
• Skilled in CRM systems and sales analytics tools.
• Strong communication, negotiation, and presentation skills.
• Deep knowledge of telecom products, services, and market trends.