• Full Time
  • KwaZulu Natal, South Africa

Sun International

 

Gaming Technical & Floor Assistant (KwaZulu Natal)

Position Overview

Join Sun International’s premium hospitality team as a frontline ambassador providing exceptional guest service while maintaining gaming operations. This role combines technical maintenance with customer interaction at our premier resort location.

Key Responsibilities

  • Serve as primary guest contact for gaming floor inquiries
  • Maintain and service Electronic Gaming Machines (EGMs) components:
    • Clean/test card readers, note acceptors, and display screens
    • Replace basic machine components and signage
    • Maintain equipment inventory records
  • Ensure compliance with gaming regulations and safety standards
  • Manage machine relocation and workshop organization
  • Promote responsible gambling information

Requirements

Education:

  • Grade 12 with strong Math/Natural Science marks (C symbol higher grade) OR
  • National Certificate in Gaming Operations
  • N3 Electrical/Electronics qualification preferred

Essential Skills:

  • Valid gaming license eligibility
  • Technical troubleshooting ability
  • Physical stamina for extended standing/machine handling
  • Strong English communication skills
  • Shift flexibility for 24/7 operations

Preferred Experience:

  • Previous customer service roles
  • Basic computer proficiency

Application Process

Qualified candidates meeting all requirements may apply through Sun International’s official careers portal.

Note: No application fees required. Candidates will never be asked to pay for recruitment processes.

 

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