Frontshop Assistant – Corkwood Square Jobs

Job Overview

Dis-Chem Corkwood Square is seeking a Frontshop Assistant to maintain high merchandising standards and provide excellent customer service at the point of sale. The role involves following Dis-Chem’s policies and procedures to ensure a smooth operation.

Minimum Requirements

Essential:

• Grade 12 / Matric or Senior Certificate
• 0-6 months of retail work experience

Advantageous:

• 1 year of work experience in retail
• Certification in Retail Business Management

Key Responsibilities

• Keep full ranges of products on shelves at all times and ensure they are neatly presented.
• Check stock on shelves to make sure it has not reached its sell-by date.
• Restock merchandise as needed to support maximum sales.
• Follow up on out-of-stock queries from customers using the customer service list and resolve them quickly.
• Store and pack delivered stock or items from the storeroom in the correct places.
• Ensure merchandise displays, labels, and pricing are accurate, and report any price issues to management.
• Keep the storeroom organized, neat, and tidy.
• Stay updated on new products to help customers effectively.
• Assist with restocking merchandise and supplies to boost sales.
• Help with back shopping when required.
• Handle all merchandise carefully to avoid losses.
• Process all purchases, including receiving, verifying, and handling payments like cash, cards, vouchers, and coupons.
• Exchange merchandise or accept returns for customers when authorized by the Frontshop Leader.
• Process loyalty cards, including those from partner programs.
• Place cash in the drop safe following standard operating procedures.
• Get approval and signatures from the Frontshop Leader or Retail Store Assistant for all line voids and price changes.
• Maintain accurate cash flow at all times.
• Rotate stock regularly and follow Dis-Chem’s stock control procedures.
• Report low stock, out-of-stock items, damaged stock, and expired stock to management.
• Assist with counting stock files and general stocktaking.
• Identify and report damaged or expired stock to management right away.
• Help with loading and off-loading stock when needed.
• Flatten boxes after unpacking stock and take them to the designated area.
• Build professional relationships with customers and offer friendly, helpful, and courteous assistance and advice.
• Report customer compliments and complaints to management.
• Meet the customer turnover per hour rate as per company standards.
• Assist in training new and existing team members.
• Ensure all outgoing stock, items, or scripts are scanned and paid for.
• Keep daily takings (cash, cheques, vouchers, card slips, line voids, and incomplete dockets) in the till drawer until placed in the drop safe.
• Report any bad or suspicious behavior from staff or customers to management.
• Maintain housekeeping to Dis-Chem standards.
• Follow Dis-Chem policies and standard operating procedures.
• Adhere to health and safety rules and regulations.
• Comply with the Dis-Chem uniform and personal appearance policy.

Competencies

Essential:

• Knowledge of retail operations and administration.
• Ability to find solutions to issues and know when to escalate problems and to whom.
• Basic understanding of arithmetic, including addition, subtraction, multiplication, and division.
• Clear verbal communication of ideas and facts.
• Respond to customer questions promptly.
• Follow procedures and recognize their importance.
• Take responsibility for work quality and timeliness with minimal supervision.

Advantageous:

• Basic computer skills (Word, Excel, Outlook), numerical skills, and experience with SAP.

Special Conditions of Employment

• Ability to work retail hours.
• South African citizen.
• MIE, no criminal record, and clear credit rating.
• Valid driver’s license and own reliable transport.

Remuneration and Benefits

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account.

Closing Date: 24 November 2025

Method of Application

Interested and qualified candidates should apply directly through Dis-Chem Pharmacies’ official recruitment process.