Executive Manager: Corporate Services Jobs

Purpose of the Job

The Executive Manager: Corporate Services ensures that JOSHCO’s divisions and staff receive top-quality support. This includes human resources, communication, facilities, and monitoring performance to meet strategic goals.

Key Responsibilities

Developing an Effective Strategy Framework for Corporate Support

• Build and promote a culture of customer focus and performance management for high-quality service and ongoing improvements.
• Put in place and review governance processes for corporate support.
• Work with the Legal Advisor to comply with all laws and regulations.
• Uphold and monitor JOSHCO’s Code of Conduct.

Financial Management

• Spend the budget in a cost-effective way.
• Provide monthly budget updates.
• Create and follow financial service level agreements.
• Stick to budgets and take corrective actions when needed.
• Align budget and spending with the business unit’s strategy.
• Guide management and staff on HR budget use.
• Manage the talent management budget.
• Ensure cost-effective operations for the Corporate Services function.

Implementing an Effective Framework for Human Resources

• Align the HR plan with JOSHCO’s strategic goals.
• Set objectives for the HR division.
• Develop and apply a Talent Management Framework for JOSHCO.
• Ensure HR development initiatives support the organization’s goals.
• Review and update organizational structures to meet changing needs.
• Create an efficient document management system for HR.
• Maintain suitable employee benefits and remuneration policies.
• Build positive employee relations across the organization.
• Lead an organization-wide wellness program.

Implementing an Effective Strategy Framework for Communication and Marketing

• Set policies and strategies for external communication and marketing.
• Define and promote JOSHCO’s brand image.
• Ensure clear communication between JOSHCO and the City of Johannesburg on key issues.
• Identify key stakeholders, media channels, and partners.
• Promote the JOSHCO brand to stakeholders.
• Communicate JOSHCO’s processes and systems to stakeholders.
• Manage events like launches, groundbreaking ceremonies, and political gatherings.
• Train staff on protocol and handling dignitaries.
• Act as a communication link for the organization and transformation sponsors.

Office Management

• Provide centralized facilities services.
• Plan for future facilities needs.
• Manage service levels with facilities providers.
• Oversee contracts for buildings and facilities to ensure they are suitable, cost-effective, and compliant with laws.
• Keep central records of all contracts.
• Ensure contracts meet legal and financial standards.
• Provide regular financial and HR reports.

Health and Safety Management

• Set strategic direction and priorities for improving health, safety, environment, and quality (SHEQ) programs.
• Advise and help line management implement SHEQ laws, rules, and standards, including fire prevention, training, and site inspections.
• Conduct prevention inspections, annual audits, and quality assurance checks.
• Develop a SHEQ communication strategy for all sites and staff levels, including written materials, toolbox talks, and briefs.
• Maintain current quality accreditations and pursue new ones.
• Support line management in investigating and reporting incidents, including dangerous occurrences and occupational diseases.

People Management

• Build a high-performing team through performance development and coaching managers.
• Assess training needs for managers and ensure they do the same for their teams.
• Create and maintain a succession plan for the management team using talent management processes.
• Help managers develop workforce and recruitment plans.
• Address poor performance through formal improvement processes.
• Focus on personal development to improve effectiveness.

Minimum Educational Qualifications

• NQF level 7 qualification in Human Resource Management, Industrial Psychology, Law (Labour Relations), Operations Management, or Information Technology Management.
• A postgraduate qualification is an advantage.
• Registration with SDF or a professional body is an advantage.
• A Certificate in MFMA or the ability to obtain it within 18 months of employment.

Skills, Knowledge, and Experience Required

• At least 7 years of experience, including 3 years at senior management level.
• Strong knowledge of institutional governance and performance management.
• Understanding of relevant policies and legislation.
• Knowledge of corporate support services, including human resources management.
• Good communication and negotiation skills.
• Familiarity with the Labour Relations Act and other labor laws.

Deadline: 16th January 2026