Deputy Director: Network Operation and Management Jobs

Minimum Requirements:

• Grade 12 plus a B Degree (NQF level 7) in Public Management and/or Advanced Diploma in Information Technology.
• 7 – 9 years’ experience in local government and ICT environment resolution skills.
• Familiarity with ICT peripherals such as desktops, printers, servers, and storage (not limited to these).
• Hands-on support and administration experience.

Primary Function:

• Plan, direct, and coordinate the design, installation, and connectivity of computer and network systems to ensure stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links for all departments in the city. Also, provide solutions to the City’s municipal entities enterprise-wide. Responsible for service delivery, implementing standards, and quality control to ensure robust data networks. Schedule and direct a team of network specialists to resolve end-user hardware and software problems in a timely and accurate way.

Key Performance Areas:

• Strategic & Planning: Participate as a member of middle management in ICT strategy development, ensuring networks are part of the strategy.
• Organizing: Maintain a stable and secure LAN and WAN environment with high network uptime and performance.
• Lead and Direct: Inspire and guide a team, delegate tasks effectively, and make tough decisions. Develop and implement network strategies aligned with organizational goals. Plan for future network needs and scalability. Stay updated with the latest networking technologies and trends.
• Controlling: Develop comprehensive network strategies and plans. Document network architecture and configurations.
• Manage the network management and support team.
• Performance management.

Leading Competencies:

• Computer literacy (all Microsoft programs).
• Understanding of computer systems and integration capabilities.
• Excellent understanding of project management principles.
• Strong persuasion and negotiation skills, including conflict resolution skills.

Core Competencies:

• Ability to adjust and set priorities to meet deadlines.
• Ability to effectively manage staff.
• Superior understanding of the organization’s goals and objectives.

Deadline: 18th November, 2025