Customer Care Agent – Gqeberha




  • Full Time
  • Gqeberha, Eastern Cape

WeBuyCars



Job Details

Department
Contact Centre

Minimum experience
Entry Level

Company primary industry
Automotive

Job functional area
Customer Service

Job Description

We have an exciting opportunity for a young and energetic person to join our Contact Centre.Duties and Responsibilities:Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and SkillsStrong verbal and written communication skillsMust have mechanical background on vehiclesListening skillsProblem analysis and problem solvingCustomer service orientationTeam workStress toleranceFurther requirements:Grade 12 Fully bilingual in English and AfrikaansMinimum 2 years experience in Customer CareTechnical/ mechanical background advantageousPrevious motor industry experiencePackage related information:15 Days Annual LeaveMomentum FundsAtWork Provident Fund

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