Cosmetic Frontshop Assistant – Springfield Jobs

Job Description

Dis-Chem Pharmacies is looking for a Cosmetic Frontshop Assistant for the Springfield store. The role involves maintaining high merchandising standards and providing excellent customer service at the point of sale, following Dis-Chem’s policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• 0 – 6 months of retail experience
• At least 1 year of experience in a retail environment, specifically in cosmetics
• Certification in retail or a related field
• Computer literate, with knowledge of MS Office

Key Responsibilities

• Keep full product ranges on shelves and ensure neat presentation at all times.
• Check stock on shelves to avoid expired sell-by dates.
• Restock merchandise as needed to maximize sales.
• Handle cash accurately and responsibly.
• Get supervisor approval for all line voids and price changes.
• Process customer exchanges and returns when authorized.
• Process all payments, including cash, cards, vouchers, coupons, and other accepted methods.
• Store and pack delivered or pulled stock in the correct places immediately.
• Follow up on out-of-stock queries using the customer service list.
• Place cash in the drop safe following Dis-Chem procedures.
• Verify all payments according to Dis-Chem guidelines.
• Follow Dis-Chem security policies and procedures.
• Keep your code and password secure, use them only yourself, and change them regularly.
• Ensure all outgoing stock is scanned and paid for.
• Adhere to Dis-Chem policies, standard operating procedures, and health and safety rules.
• Provide friendly, helpful, and courteous assistance and advice to customers.

Competencies

Essential:

• Computer literate – MS Office
• Customer-oriented with strong attention to detail
• Fluent in English – speaking, reading, and writing
• Knowledge of merchandising standards and the FMCG industry, including working with planograms, promotions, personal selling, sales targets, customer liaison, and product knowledge
• Basic math skills, including addition, subtraction, multiplication, and division
• Emotional intelligence
• Accountability
• Problem-solving abilities
• Trustworthy, honest, and good time management

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Willing and able to work retail hours
• Reliable transport or live close to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date: 29 December 2025

Method of Application

Interested and qualified candidates should apply through the Dis-Chem careers portal.