Cosmetic Frontshop Assistant (New Store) – Parelberg, Paarl Jobs

Job Description

Dis-Chem Parelberg in Paarl is looking for a Cosmetic Frontshop Assistant. The role involves maintaining merchandising standards and providing excellent customer service at the point of sale, following Dis-Chem’s policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric or Senior Certificate
• 0-6 months of retail work experience

Advantageous:

• 1 year of work experience in retail
• Certification in Retail Business Management

Key Responsibilities

• Ensure full ranges of products are always on shelves and neatly presented.
• Check stock on shelves to avoid sell-by date issues.
• Restock merchandise to support maximum sales.
• Follow up on out-of-stock queries from customers promptly.
• Store and pack delivered stock correctly.
• Verify merchandise displays, labels, and pricing; report discrepancies to management.
• Keep the storeroom organized and tidy.
• Stay updated on new products to assist customers effectively.
• Help with restocking and back shopping as needed.
• Handle all merchandise carefully to prevent losses.
• Process purchases, including cash, cards, vouchers, and other payments.
• Exchange or accept returns when authorized by the Frontshop Leader.
• Process loyalty cards, including those from partner programs.
• Place cash in the drop safe following standard procedures.
• Get approvals for line voids and price changes.
• Maintain accurate cash flow.
• Rotate stock regularly and follow Dis-Chem stock control procedures.
• Report low stock, out-of-stock items, damaged, or expired stock to management.
• Assist with stock counts and general stocktaking.
• Identify and report damaged or expired stock immediately.
• Help with loading and off-loading stock when required.
• Flatten boxes after unpacking and place them in the designated area.
• Build professional relationships with customers; offer friendly, helpful service and advice.
• Report customer compliments and complaints to management.
• Meet the customer turnover per hour benchmark.
• Assist in training new and existing team members.
• Scan and ensure payment for all outgoing stock, items, or scripts.
• Keep daily takings in the till drawer until placed in the drop safe.
• Report any bad or suspicious behavior to management.
• Maintain housekeeping to Dis-Chem standards.
• Follow Dis-Chem policies, standard operating procedures, health and safety rules, and uniform policy.

Competencies

Essential:

• Knowledge of retail operations and administration
• Ability to solve potential issues and know when to escalate them
• Basic math skills: addition, subtraction, multiplication, and division
• Good verbal communication to convey ideas and facts
• Respond to customer questions promptly
• Follow procedures and recognize their importance
• Take responsibility for work quality and timeliness with minimal supervision

Advantageous:

• Basic computer skills (Word, Excel, Outlook), numerical skills, and SAP experience

Special Conditions of Employment

• Ability to work retail hours
• South African citizen
• MIE, no criminal record, and clear credit rating
• Driver’s license and own reliable transport

Remuneration and Benefits

• Market-related salary
• Provident Fund
• Staff Account
• Medical Aid

Closing Date: 17 November 2025

Method of Application

Interested and qualified candidates should apply through Dis-Chem Pharmacies’ recruitment platform.