Cosmetic Frontshop Assistant – Artem, Sea Point Jobs

Job Description

• Dis-Chem Pharmacies requires a Cosmetic Frontshop Assistant for their Artem store in Sea Point. The role involves upholding merchandising standards while supporting customer service at the point of sale, in line with Dis-Chem policies and procedures.

Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 0 – 6 months retail experience
• Minimum 1 year experience in a retail environment, specifically in cosmetics
• Certification in retail or a related field
• Computer literate – MS Office

Job Duties

• Ensure full ranges of products are always on the shelves and neatly presented.
• Check stock on shelves to ensure it has not reached its sell-by date.
• Restock merchandise as needed to maximize sales.
• Handle accurate cash flow responsibly.
• Ensure all line voids and price changes are approved and signed by a supervisor.
• Exchange merchandise for customers and accept returns when authorized.
• Process all purchases, including cash, cards, vouchers, coupons, and other accepted payments.
• Restock merchandise to support maximum sales.
• Store and pack delivered or pulled stock in the correct space immediately.
• Verify that stock on shelves has not expired.
• Provide friendly, helpful, and courteous assistance and advice to all customers.
• Follow up on all out-of-stock queries using the customer service list.
• Place cash in the drop safe according to Dis-Chem procedures.
• Verify all payments following Dis-Chem guidelines.
• Adhere to Dis-Chem security policies and procedures.
• Keep your code and password secure, restricted to personal use, and change it regularly.
• Ensure all outgoing stock or items are scanned and paid for.
• Follow Dis-Chem policies and standard operating procedures.
• Comply with health and safety rules and regulations.

Competencies

Essential:

• Computer literate – MS Office
• Customer-oriented with attention to detail
• English – Speak, read, and write
• Knowledge of merchandising standards and the FMCG industry, including working with planograms, category knowledge, promotions, personal selling, sales targets, customer liaison, and product knowledge
• Basic arithmetic skills: addition, subtraction, multiplication, and division
• Emotional intelligence
• Accountability
• Problem-solving
• Trustworthy, honest, and good time management

Advantageous:

• Third additional language

Special Conditions of Employment:

• Willing and able to work retail hours
• Reliable transport and/or reside near the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date: 25 December 2025