Cosmetic Front Shop Assistant – Mahikeng Jobs

Job Description

Dis-Chem Pharmacies is looking for a Cosmetic Front Shop Assistant for the Mahikeng store. The role involves maintaining high merchandising standards and providing excellent customer service at the point of sale, following Dis-Chem’s policies and procedures.

Essential Requirements:

• Grade 12 / Matric
• 0 – 6 months of retail experience
• At least 1 year of experience in a retail environment, specifically in cosmetics
• Certification in retail or a related field
• Computer literate, including MS Office

Main Duties:

• Ensure full product ranges are always on shelves and neatly presented.
• Check stock to prevent items from reaching their sell-by dates.
• Restock merchandise as needed to maximize sales.
• Handle cash accurately and responsibly.
• Get supervisor approval for all line voids and price changes.
• Process exchanges and returns for customers when authorized.
• Handle all payments, including cash, cards, vouchers, and coupons accepted by Dis-Chem.
• Store and pack delivered stock in the correct places immediately.
• Provide friendly and helpful assistance to customers.
• Follow up on out-of-stock queries using the customer service list.
• Place cash in the drop safe as per Dis-Chem procedures.
• Verify all payments according to Dis-Chem guidelines.
• Follow Dis-Chem security policies and procedures.
• Keep your code and password secure and change them regularly.
• Ensure all outgoing stock is scanned and paid for.
• Adhere to Dis-Chem policies, standard operating procedures, and health and safety rules.

Competencies:

Essential:

• Computer literate in MS Office
• Customer-focused with attention to detail
• Proficient in English (speaking, reading, and writing)
• Knowledge of merchandising standards, FMCG industry, planograms, promotions, personal selling, sales targets, customer service, and product knowledge
• Basic math skills (addition, subtraction, multiplication, division)
• Emotional intelligence
• Accountability
• Problem-solving skills
• Trustworthy, honest, with good time management

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment:

• Willing to work retail hours
• Reliable transport or live close to the store
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date: 03 February 2026