The South African Revenue Service (SARS)
The South African Revenue Service (SARS) is the nation’s tax collecting authority. Established under the South African Revenue Service Act 34 of 1997 as an autonomous agency, SARS administers the South African tax system and customs service. Its main functions include collecting and administering all national taxes, duties, and levies.
Coordinator: Projects (Planning) – Fixed Term Contract (x2 Positions)
- Job Type: Contract
- Qualification: Matric, National Certificate
- Experience: 2 – 5 years
- Location: Gauteng
- City: Pretoria
- Job Field: Project Management
Job Purpose
To coordinate and support Project Managers in executing tasks according to agreed project delivery plans. This includes drafting and maintaining project documentation, handling administrative correspondence, and managing Public Finance Management Act (PFMA) processes for project budgets and expenditure to meet customer expectations.
Education and Experience
Minimum Qualification and Experience Required
- National Diploma / Advanced Certificate (NQF 6) in Management / Information Technology, plus 2-3 years’ experience in a project management environment, including 1-2 years at knowledge worker level.
Alternative Qualification and Experience
- Senior Certificate (NQF 4), plus 5 years’ experience in project administration / coordination in a project management environment, including 1-2 years at knowledge worker level.
Minimum Functional Requirements
- Understanding of project management principles and planning fundamentals.
- Strong administrative and coordination skills.
- Ability to work with office automation and planning tools (such as Word, PowerPoint, Excel, SharePoint, and MS Project).
Job Outputs
Process
- Verify correspondence and information from external and internal sources, ensuring it receives proper attention.
- Monitor and report on progress, issues, and risks affecting deliverables, and take corrective action as needed.
- Coordinate the implementation of plans and initiatives in your area of responsibility.
- Prepare records of project activities and ensure timely processing and delivery of required materials.
- Apply Project Management Office (PMO) methodologies to ensure inputs and deliverables are on time and meet standards.
- Develop short-term delivery plans and schedule activities to meet agreed standards and objectives.
- Build and maintain relationships with clients and stakeholders to promote integrated service delivery.
- Coordinate and assist with project implementation, ensuring all documentation is delivered within scope.
- Assist with detailed project plans, schedules, and budgets.
- Save all project information correctly in the electronic project management repository according to methodology.
- Execute process and procedural changes, implement them, and provide guidelines and support for new requirements.
- Use practical knowledge and judgment to consider policy implications and make decisions.
- Apply relevant legislation, policies, procedures, and standard operating procedures (SOPs) in your work.
- Gather information and provide reports with recommendations in your area of expertise.
- Apply knowledge to identify trends and potential risks in methods, systems, and procedures.
- Communicate interpretations and judgments on work outputs and queries in your specialization.
- Plan and schedule your activities to improve quality and service delivery continuously.
- Organize and coordinate planning workshops, reviews, governance meetings, and maintain the master planning calendar.
- Provide logistics for planning meetings, including minute-taking, action tracking, and follow-up support.
- Capture, verify, and manage planning data in templates and tools, ensuring version control and an auditable repository.
- Prepare draft reports, timelines, summaries, and planning packs, and maintain standardized templates and frameworks.
- Assist project teams and managers with planning outputs, communicate requirements and deadlines, and handle first-line support for planning queries.
- Maintain and update planning libraries, repositories, and document stores for accuracy and accessibility.
Governance
- Comply with governance and compliance procedures in your area of specialization, and identify and escalate risks continuously.
- Ensure all planning documentation and updates meet governance quality standards, and support preparation and follow-up for governance meetings.
People
- Develop and maintain productive working relationships with peers and team members to achieve objectives.
Finance
- Follow organizational policies and procedures to ensure cost-effectiveness and reduce financial costs.
- Support alignment between planning timelines and financial cycles by providing updated planning artifacts to Finance as required.
Client
- Participate in relevant customer and stakeholder forums.
- Understand and adhere to customer service delivery standards, providing specialist support to meet or exceed expectations.
- Contribute to a culture of service excellence that builds positive relationships and allows for feedback.
- Support business stakeholders with planning documentation, ensuring their inputs are reflected in enterprise planning processes.
Behavioral Competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Stakeholder Engagement and Management
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
- Building Sustainability
Technical Competencies
- Functional Policies and Procedures
- Reporting
- Business Knowledge
- Efficiency Improvement
- Written Communication
- Verbal Communication
- Programme / Project Administration Skills (with emphasis on planning, sequencing, and integration)
- Conflict Resolution
Method of Application
Interested and qualified candidates should apply through the SARS careers portal.
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