• Full Time
  • East London, South Africa

Road Accident Fund

Consultant: Loss Of Support Adjudication (X2 Positions)

Company Overview

The Road Accident Fund is a government-mandated insurer providing cover for liability arising from road accidents in South Africa. We focus on personal injury claims while excluding property damage coverage.

Position Details

  • Employment Type: Fixed-Term Contract
  • Location: East London, Eastern Cape
  • Education: Bachelor’s Degree/Advanced Diploma in relevant field
  • Experience: Minimum 3 years in claims adjudication

Key Responsibilities

Claims Assessment

  • Evaluate loss of support claims against established standards
  • Analyze financial documentation to verify support obligations
  • Apply legal guidelines and statutory limits to determine compensation
  • Review actuarial reports and initiate calculations when required

Quality Control

  • Maintain high processing standards for all claims
  • Implement and monitor quality assurance procedures
  • Research relevant legislation and case law

Operations Management

  • Handle correspondence and documentation
  • Prepare reports and progress updates
  • Track performance metrics and identify process improvements

Stakeholder Relations

  • Manage queries and provide timely resolutions
  • Maintain productive relationships with all parties
  • Ensure clear communication throughout claims processes

Requirements

  • Relevant tertiary qualification (Degree/Advanced Diploma)
  • 3+ years’ experience in claims assessment environment
  • Strong understanding of legal and financial documentation
  • Excellent analytical and decision-making skills

Application Process

Qualified candidates are invited to submit applications through the Road Accident Fund careers portal. Only online applications will be considered.

Note: The Road Accident Fund does not charge any fees during the recruitment process. Candidates are advised to exercise caution regarding potential recruitment scams.

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