Communication Specialist x2 (Fixed Term Contract) Jobs

Job Purpose

The ideal candidate has experience in large, complex change programs. They should be good at explaining technical changes simply to different internal groups. They must balance speed with governance, quality, and risk management. This helps SARS modernize while keeping employees informed, engaged, and skilled.

Education and Experience

Minimum Qualification and Experience Required

• Bachelor’s degree or Advanced Diploma (NQF 7) in Marketing, Public Relations, or Communication, plus 8-10 years of experience in large-scale communication programs or strategic communication focused on employee experience. At least 3-4 years should be at a Junior Specialist level.

Alternative

• Senior Certificate (NQF 4) plus 15 years of experience in Marketing, Public Relations, or Communication, including large-scale communication programs or strategic communication focused on employee experience. At least 3-4 years should be at a Junior Specialist level.

Minimum Functional Requirements

• Experience in Marketing and Communication for large-scale change programs.

Job Outputs

Process

• Analyze and suggest improvements to specialist systems, procedures, policies, and practices.
• Help use organizational resources effectively by advising on planning and development of resources in your area.
• Develop a practice area that aligns with operations and ensure its tactical implementation.
• Use your expertise to identify and recommend solutions to problems.
• Lead various communication campaigns.
• Spot reputation risks early and suggest fixes.
• Work with the production and distribution team to ensure high-quality products.
• Combine business information, analyze it, and create reports to spot trends and issues for decisions.
• Improve goal achievement by implementing strategies and optimizing practices, processes, and systems.
• Oversee and edit all division communication content for accuracy and quality.
• Plan for ongoing improvements in practices and systems to meet objectives.
• Identify linked problems, assess their impact, and develop practical solutions.
• Recommend changes to processes and systems, and help implement them.
• Represent the division at communication events.
• Apply top-level policies to your area and explain impacts to stakeholders.

Governance

• Develop or align governance and compliance policies for your practice area to manage risks.

People

• Create a culture where team members share successes, issues, trends, and ideas.
• Use new knowledge from learning to do your job better.

Finance

• Implement and monitor financial controls, cost management, and governance in your area.

Client

• Build practices that deliver excellent service and encourage others to do the same.
• Contribute to the organization’s knowledge management.
• Provide expert advice to internal and external stakeholders.

Behavioural Competencies

• Accountability: Take responsibility for your actions, decisions, and policies.
• Adaptability: Be willing to change your behavior based on new information.
• Analytical Thinking: Break down situations or problems step by step.
• Attention to Detail: Ensure tasks are completed accurately.
• Commitment to Continuous Learning: Focus on your development needs.
• Communicating with Impact: Communicate clearly in writing and speech.
• Conceptual Ability: See connections in complex situations.
• Creativity: Think innovatively to solve problems.
• Expertise in Context: Understand the business deeply.
• Fairness and Transparency: Promote inclusive and transparent workplaces.
• Honesty and Integrity: Be truthful and do the right thing.
• Initiative: Spot opportunities and take action.
• Organisational Awareness: Know your organization’s policies and operations.
• Problem Solving and Analysis: Identify and resolve problems effectively.
• Respect: Be considerate to yourself and others.
• Trust: Believe in the reliability of people and processes.

Technical Competencies

• Business Knowledge: Understand business functions and products.
• Business Writing Skills: Write clearly using proper structure.
• Corporate Communications Strategy: Plan communications to support organizational goals.
• Creative and Innovative Thinking: Develop new ideas and plans.
• Data Collection and Analysis: Use data to inform decisions.
• Efficiency Improvement: Suggest ways to improve operations.
• Functional Policies and Procedures: Know and apply internal policies.
• Quality Orientation: Maintain high standards.
• Reporting: Create clear reports for stakeholders.
• Research: Analyze trends to support decisions.
• Written Communication: Express ideas clearly in writing.