Clinix Health Group: Reception Supervisor

at Clinix Health Group (view profile)
Location Johannesburg, South Africa
Date Posted June 11, 2021
Category Administration
Job Type Full-time


Company Clinix Health Group Reference # RS0001 Published 07/06/2021 Contract Type Permanent Salary Market Related Location Soweto, Gauteng, South Africa Introduction
The Reception Supervisor will accept full responsibility and accountability to effectively coordinate the Reception/ Admissions team in order to provide a timeous and accurate admission and discharge service to both internal and external stakeholders, which meet customer requirements and expectations.
Job Functions Supervisor,Support Industries Healthcare Specification
•Manage and coordinate all reception staff (hospital/doctor), Switchboard Operator, Admissions Clerks and Porters and Drivers in an effective manner to ensure professional service delivery.
•Ensure all reception / admissions activities are fully operational, legible and captured on SAP.
•Engage with internal and external clients on documentation required for patient admissions, bed allocation, ward movements and discharge times, newborn registrations on medicals schemes and medical schemes suspension/ decline of authorizations to obtain further information to ensure authorization.
•Manage financial risk, by ensuring the collection of co-payments and private patient estimates as per company policies and procedures.
•Engage daily with the Finance team regarding banking according to the company cash management standards.
•Drive eligibility checks in admissions.
•Ensure completeness of documentation required for admission, for each patient.
•Ensure any non-validated admissions are escalated and corrected on SAP.
•Grade 12 or equivalent level of education essential.
•Customer-related qualification.
•2 to 5 years’ Reception / Admissions experience within a hospital environment.
•Previous Reception Supervisor (line management) experience advantageous.
•Computer proficiency – SAP or similar.
Job Closing Date 18/06/2021