The Department of Employment and Labour
Client Service Officer: IES
Position Details:
- Job Type: Full Time
- Minimum Qualification: Matric Certificate
- Experience: Not specified
- Location: Gauteng Province
- Department: Customer Service
About Us:
The Department of Employment and Labour works to address unemployment challenges through labor policies, economic growth initiatives, and fair workplace practices. We focus on improving labor relations, productivity, and equality across industries.
Key Requirements:
- Grade 12/Matric Certificate
- Understanding of labor laws (including Basic Conditions of Employment Act, UIF)
- Knowledge of Public Service regulations and procedures
- Familiarity with client service standards (Batho Pele Principles)
Primary Responsibilities:
- Manage front desk operations and client inquiries
- Provide employment services and labor law guidance
- Process UIF claims and employer registrations
- Resolve client complaints efficiently
- Maintain accurate records of service interactions
Important Notice:
No payments required for job applications or recruitment processes. Report suspicious requests immediately.
No payments required for job applications or recruitment processes. Report suspicious requests immediately.
How to Apply:
Qualified candidates should submit applications through the Department of Employment and Labour’s official careers portal.
Note: Computer-generated CV templates available at no cost for applicants.
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