The Government Pensions Administration Agency (GPAA)
Client Liaison Officer
Organization: Government Pensions Administration Agency (GPAA)
Administers pension services for 1.7 million government employees and pensioners across South Africa
Position Details
- š Locations: Eastern Cape, Western Cape
- š Employment Type: Full-Time
- š Requirements: Bachelor’s/National Diploma (NQF 6) + 3-5 years client relations experience
- š Must have valid driver’s license (2+ years old)
Important: No payments required for any recruitment process. Contact GPAA directly for clarification.
Core Responsibilities
- š¹ Conduct training workshops for HR units on document completion
- š¹ Lead pension system induction programs for new employees
- š¹ Verify employer compliance with pension regulations
- š¹ Manage member queries through multiple channels
- š¹ Process medical and injury compensation claims
- š¹ Quality-check pension documentation submissions
Language Requirements
Fluency in English + one additional official provincial language
Application Process
Qualified candidates should submit applications through the DPSA recruitment portal before the closing date. Only online applications will be considered.
ā¹ļø Prepare your application carefully ā Incomplete submissions will not be processed.
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