Claims Admin and Support : General Manager Jobs

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  • Full Time
  • Gauteng, South Africa

MiWay Insurance Limited

 

Claims Admin and Support: General Manager

Company: MiWay Insurance (Licensed short-term insurer and financial services provider)

Notice: Never pay for any CBT, test, or assessment during recruitment. Contact us if uncertain.

Job Type: Full Time
Qualifications: Matric, Bachelor’s Degree in Business/Management
Experience: 5+ years in insurance claims (including management)
Location: Gauteng

Qualifications Required

  • Grade 12/Matric/NQF Level 4
  • Bachelor’s degree in Business, Management or related field
  • Post-matric qualifications (advantageous)

Experience Required

  • 5+ years in short-term insurance claims (Personal & Commercial lines)
  • Current management of rescue call centers, salvage, car hire, and towing operations
  • 3+ years in senior/middle management
  • Thorough understanding of claims lifecycle and processes

Key Responsibilities

  • Lead strategy and operations for Claims Administration teams
  • Manage vendor relationships and service agreements with towing/car hire providers
  • Drive system improvements for cost efficiency and customer experience
  • Monitor departmental budgets and loss ratios
  • Deliver performance reports and risk management oversight
  • Collaborate with Claims, Procurement and other teams

Required Skills

  • Leadership and team development abilities
  • Financial management and business acumen
  • Operational problem-solving expertise
  • Excellent communication across organizational levels
  • Resilience under pressure with attention to detail
  • Stakeholder relationship management

Application Deadline: 10 October 2025

 

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