Claim Assessor Internship

src=”/2026/02/lesaka-2-150×150.png” alt=”Lesaka Technologies logo” width=”150″ height=”150″>

Company: Lesaka Technologies

Location: Sandton, Gauteng

Job Type: Internship

Posted: 2026-02-13

Application Deadline: Open until filled

Job Purpose

The successful candidate will manage insurance claims from start to settlement, ensuring timely payment for valid claims.

Key Requirements

• Tertiary qualification
• 1–2 years of administration experience
• Other insurance‑related qualifications (preferred)

Responsibilities & Key Result Areas

• Assess the validity of all claims in EasyPay Insurance.
• Evaluate claims and determine required documentation.
• Process new insurance claim notifications.
• Collect accurate information and documents to proceed with a claim.
• Analyse submitted claims.
• Monitor claim progress.
• Maintain accurate records of all assessed claims.
• Ensure fair settlement of valid claims.
• Assist claimants with claim procedures.
• Build relationships with internal and external clients.
• Provide excellent customer service in line with industry and company guidelines.
• Handle complaints related to claims.
• Adhere to industry regulations and the Treating Customers Fairly guidelines.
• Follow up on outstanding claims.

Key Competencies

• Detail orientation
• Proficiency with Windows and computer applications
• Strong email etiquette
• Data capturing skills
• Excellent communication skills
• Ability to handle pressure
• Independent work capability
• Team player
• Conflict handling
• Empathy
• Flexibility
• Change agent
• Solution‑oriented mindset
• Analytical thinking
• Willingness to work extra hours
• Bilingual (preferred)
• Training ability
• Organising skills
• Numeracy
• Interpersonal skills
• Decision‑making ability

Communication Channels

External: Customers, Channels and Partners

Internal: Team members, Supervisor, Managers, Exco members, Call Centre, Sales

How to Apply

To apply for this internship, please visit the following link:

Apply for the Claim Assessor Internship