Casual Front Shop Assistant – Loftus Jobs

Job Description

Dis-Chem Pharmacies requires a Front Shop Assistant to follow proper merchandising practices based on company policies and procedures. You will help maintain high merchandising standards in the store.

Essential Requirements:

• Grade 12 / Matric
• 0 – 6 months of retail work experience

Advantageous:

• 1 year of work experience in retail

Main Responsibilities:

• Restock merchandise as needed to support maximum sales.
• Store and pack delivered stock or items from the storeroom in the correct places right away.
• Check shelf stock to ensure it is not past its sell-by date and follow the first-in, first-out (FIFO) principle.
• Keep full product ranges on shelves at all times.
• Rotate stock regularly and follow company stock control procedures.
• Keep the storeroom organized, neat, and tidy.
• Report low stock, out-of-stock items, damaged stock, or expired stock to management.
• Rotate stock on a first-in, first-out basis continuously.
• Help with cycle counts and general stocktaking.
• Flatten boxes after unpacking stock and take them to the designated area for security to check.
• Identify and report damaged or expired stock to management immediately.
• Follow company merchandising policy and procedure standards.
• Stick to operating standards, store layout, and merchandising plans.
• Present front shop shelves and products neatly and visibly at all times.
• Ensure labels and pricing are correct at all times.
• Report any price issues to management.
• Stay informed about new products and keep up-to-date product knowledge.
• Manage restocking of merchandise and supplies to ensure maximum sales.
• Build, face up, stock, and maintain merchandising displays according to procedures.
• Keep the store and displays in good condition daily, and take responsibility for your assigned stock in the storeroom and on the shop floor.
• Assist with loading and off-loading stock when required.
• Clearly mark items without barcodes.
• Be ready to help with backroom tasks as needed.
• Handle all merchandise carefully to avoid losses.
• Offer friendly, helpful, and courteous assistance and advice to customers.
• Follow up on all out-of-stock customer queries.
• Resolve customer stock queries promptly.
• Wear the correct uniform and name badge at all times.
• Help train new and existing team members.
• Report any bad or suspicious behavior from staff or customers to management.
• Maintain housekeeping standards and keep your workstation clean and tidy.
• Follow company policies and standard operating procedures.
• Adhere to health and safety rules and regulations.
• Follow the company uniform and personal appearance policy.

Competencies:

Essential:

• Trustworthy and honest with strong client service skills.
• Good interpersonal relations, awareness, thoroughness, organization, and identification with management goals.
• Cooperation and customer orientation.
• Provide constant feedback to the store manager and field service advisors.
• Strong interaction with management and customers.
• Good time management, self-discipline, and professional appearance. Lead by example.
• Creative thinking, ethics, even temperament, initiative, personal credibility, results-oriented, accountability, attention to detail, workmanship, learning ability, need to achieve, integrity, insight, energy, focus on quality, and professional conduct.
• Target and deadline driven.
• English proficiency: read, write, speak, and understand. Strong writing skills, oral communication, listening, and document use.

Advantageous:

• Knowledge of merchandising standards and the FMCG industry.
• Experience working with planograms and category knowledge.
• A second additional language.

Special Conditions of Employment:

• Valid driver’s license or reliable transport.
• South African citizen or valid work permit.
• Clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.

Closing Date: 15 December 2025

Method of Application

Interested and qualified candidates should apply through the company’s application process.

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