Casual Front Shop Assistant – Hobart Grove Jobs

Job Overview

The Local Choice Pharmacy is seeking a Casual Front Shop Assistant to ensure proper merchandising in line with corporate policies and procedures. You will maintain high standards for stock display and customer service.

Requirements

Essential:

• Grade 12 / Matric
• 0–6 months of retail work experience

Advantageous:

• 1 year of retail experience

Key Responsibilities

• Restock merchandise to support maximum sales.
• Store and pack delivered stock or stock from the storeroom correctly and immediately.
• Check shelf stock to avoid sell-by date issues and follow the FIFO (first in, first out) principle.
• Keep full product ranges on shelves at all times.
• Rotate stock regularly and follow stock control procedures.
• Keep the storeroom organized, neat, and tidy.
• Report low stock, out-of-stock items, damaged stock, and expired stock to management.
• Rotate stock on a first-in, first-out basis continuously.
• Help with cycle counts and general stocktaking.
• Flatten boxes after unpacking and take them to the designated area for security check.
• Report damaged or expired stock to management right away.
• Follow merchandising policies and procedures.
• Stick to operating standards, store layout, and merchandising plans.
• Keep front shop shelves and products neatly presented and visible.
• Ensure labels and prices are accurate at all times.
• Report price errors to management.
• Stay informed about new products and keep up-to-date knowledge.
• Manage restocking of merchandise and supplies for optimal sales.
• Build, face up, stock, and maintain merchandising displays per procedures.
• Handle daily upkeep of the store and displays; manage your assigned stock in the storeroom and on the floor.
• Assist with loading and off-loading stock as needed.
• Mark items without barcodes clearly.
• Be ready to help with back shopping when required.
• Handle all merchandise carefully to avoid losses.
• Offer friendly, helpful, and courteous service and advice to customers.
• Follow up on all customer queries about out-of-stock items.
• Resolve customer stock queries promptly.
• Wear the correct uniform and name badge at all times.
• Help train new and existing team members.
• Report any bad or suspicious behavior from staff or customers to management.
• Maintain housekeeping to corporate standards; keep your workstation clean and tidy.
• Follow all policies and standard operating procedures.
• Adhere to health and safety rules.
• Comply with uniform and personal appearance policies.

Competencies

Essential:

• Trustworthy and honest; strong customer service skills.
• Good interpersonal relations, awareness, thoroughness, organization, and sensitivity.
• Cooperation, customer orientation, and alignment with management goals.
• Provide regular feedback to store manager and field service advisors.
• Effective interaction with management and customers.
• Strong time management, self-discipline, and professional appearance; lead by example.
• Creative thinking, ethics, even temperament, initiative, personal credibility, results-oriented, accountability, attention to detail, workmanship, learning ability, need to achieve, integrity, insight, energy, focus on quality, and professional conduct.
• Target and deadline driven.
• Proficient in English: reading, writing, speaking, and understanding; good writing, oral communication, listening, and document use skills.

Advantageous:

• Knowledge of merchandising standards, FMCG industry, planograms, and category knowledge.
• A second additional language.

Special Conditions of Employment

• Valid driver’s license or reliable transport.
• South African citizen or valid work permit.
• Clear credit and criminal records.

Remuneration and Benefits

• Market-related salary.

Closing Date: 11 November 2025

Method of Application

Interested and qualified candidates should apply through the company’s application portal.