Campus Head – Capsicum Culinary Studio & IIE HSM – Cape Town

  • Full Time
  • Cape Town, Western Cape


Job Details


Business Unit
Capsicum Culinary Studio

Minimum experience

Company primary industry

Job functional area

Job Description

LOCATION: Cape Town Campus OVERALL PURPOSE OF THIS JOB:The overall purpose of the Campus Head is to lead the key stakeholders and operations at Capsicum Culinary Studio & IIE School of Hospitality and Service Management at a campus level, by managing the quality of academic delivery, human resources, the total sales process, finance, facilities and student satisfaction and to market and promote Capsicum Culinary Studio & IIE School of Hospitality and Service Management.   KEY RESULT AREAS:Design, Implement and Monitor Progress of Overall Campus Plan  Compiles the annual campus plan based on the overall brand strategy. Sets and monitors realistic targets and forecasts for achievement of the annual plan. Operationalises the annual plan to support delivery. Tracks performance and adapts the plan to meet changing needs. Supports individual departmental plan development and consolidates to achieve the overall campus plan. Management of Academic Quality  Manages academic delivery for the campus by ensuring that policies and procedures are being complied with and implemented. Drives the improvement of modular success and throughput rates. Signs off on lecturer appointments, budgets and contracts working in conjunction with the Head: Academic. Sets standards for academic delivery and development of the Academic team to support performance requirements. Campus Total Marketing Concept Management  Tracks weekly and monthly sales targets (Full Time and Part Time). Identifies medium and long terms growth opportunities for the brands and the site. Partners with the Sales Managers (Full Time and Part Time) to manage the sales processes by checking the methods adopted to market the campus and whether targets are being met. Manages site target setting with relevant national portfolios. Manages and plans stakeholder events to market the campus. Manages compliance to entry requirements and sets clear standards for achievement. Campus Financial Management  Compiles the overall campus annual budget including departmental inputs. Responsible for managing the budget and achieving defined goals set. Checks that the costs are contained within the budget allocated. Authorizes quotes, purchase requisitions and electronic payments in line with procedures. Partners with the Head: Finance and Debtors Manager to ensure that debts are being collected and monitors the status of collections. Management of the registration contract cancellation process. Facilities Management  Manages the operation and security of computer facilities and checks that the Information Technology (IT) infrastructure is in accordance with policies and procedures. Oversight of Independent Contractors (cleaning and security) and compliance with Service Level Agreements (SLA’s). Aligns the overall impression of the campus with brand equity by checking compliance to policies and procedures. Heads up Environmental Health and Safety (EHS) compliance on the campus. Student Satisfaction  Meets with student representatives at student forums to address student satisfaction issues. Monitors the sport and social offering on the campus by checking whether these are current and relevant for student satisfaction. Monitors the activities of the Student Services teams and sporting bodies by checking amongst other things the frequency of the activities during the year. Human Capital Management  With the support of the campus Senior Management Team the Campus Head is responsible for the overall leadership and management of the campus and ensuring that the campus is a high performing entity.  Oversees the recruitment function for their respective campus in line with staffing capacity plans, budget and the set transformation target.  Ensures that all HR policies and procedures are implemented and adhered to on campus and driving compliance in partnership with the Senior Management Team. Responsible for ensuring effective and timeous communication of all HR related matters at a campus level.  Actively managing the HR person on campus to ensure that they are adhering to the set policies and procedures in line with the audit requirements set out by the company.   Accountable for checking and approving all permanent and fixed term payroll related documentation for the campus. Supports the Head: Academic in the management and oversight of all Independent Contractor payroll related matters. Supports the Campus Senior Managers with the management and oversight of all Casual payroll related matters. Oversees the performance management process for the campus in line with set deadlines. Oversees the campus online Bursary & Training Application process in line with Campus budget and the ADvTECH Bursary and Employee Training policy.  Driving training and development at a campus level in line with the needs identified in the Employee Development Worksheet and Talent Management System. Partnering with National HR to develop a succession plan for the identified critical positions on campus. Partnering with National HR for the annual salary increase process as well as the various incentive structures and processes.  Responsible for dealing with and resolving all disciplinary and performance related issues on campus in a timeous manner in consultation with National HR.  Builds a pro-active environment where the academic, sales and administrative staff can take responsibility for results. Manages strategic Human Resources in accordance with policies, procedures, legal requirements. Responsible for driving and achieving the set Employment Equity targets for their respective campus. Identifies critical skills essential for sustainability of service delivery and the development of succession plans.  QUALIFICATION REQUIREMENTS:3-year qualification in Business or Hospitality Management / Sales & Marketing.Post-Graduate in Hospitality Management advantageous.COMPETENCIES REQUIRED: Problem solving  Business Acumen  Conflict Management  Time management  Leadership  Advanced communication skills  Ability to Deal with Changes Effectively Interpersonal skills EXPERIENCE REQUIREMENTS:  At least 3 – 5 years’ experience in branch management activities of a small to middle size company 


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