Belgotex Floors: IT Graduate

at Belgotex Floors (view profile)
Location Pietermaritzburg, South Africa
Date Posted November 11, 2021
Category Computers & IT
Job Type Internship

Description

Company Belgotex Floors Reference # INT0057 Published 10/11/2021 Contract Type Contract 12 Months Location Pietermaritzburg, KwaZulu-Natal, South Africa Duration 12 Months Introduction
The main purpose of this role is to provide IT support through the department’s Helpdesk to ensure the employees with the business have efficient and effective IT support services available.This role will be responsible for assisting the Networking and Development team within the department.
The IT Graduate will be reporting to the IT Infrastructure Manager.

Job Functions Advisory,Information Technology,Support Industries Manufacturing Specification
Responsibilities:•Responsible for operating the IT Helpdesk and responding to IT queries
•Assist the IT team in providing windows, desktop, and infrastructure support
•To assist facilitate asset management as well as audit requirement preparations.
•Troubleshoot and solve common computer problems
•VoIP Phones Physical support
•End Point Device management: Laptops, mobile devices, 2in1, Desktops
•Manage faulty hardware – Repair process
•Maintains SLA commitments for customers.

Competencies:

•Attention to detail
•Ability to take initiative
•Good communication and interpersonal skills
•Continuous learning – A curious mind and have the willingness to learn
•Analytical thinker
•Work efficiently under pressure
•Deadline / Results driven

Key relationships:

•IT Department
•All departments with Belgotex

External Relationships:

•IT Service Providers

Requirements
Qualifications:•Grade 12 / Matric
•Bachelor’s Degree in Computer Science /Information Technology/Software Development/Networking or similar
•IT Certifications advantageous
•Proficient in Microsoft Office 365 (We can provide on the job training)
•Proficient in Windows environment (Windows 10, Server 2012-2019)
•Understanding of networking (switches, firewalls, VLAN’s, wireless etc)

Job Closing Date 17/11/2021