Beauty Assistant – Clicks Vyfhoek Potchefstroom Jobs

Introduction

• Are you passionate about beauty products and helping people look and feel good? Are you confident in engaging with customers and sharing your knowledge of our beauty products? We have exciting opportunities in Clicks stores for Beauty Advisors who report to the Store Manager and handle the entire beauty department.

Job Description

Job Purpose:

• To deliver excellent service by providing professional advice on beauty and skincare products, promoting merchandise effectively, and maintaining general housekeeping. This builds customer loyalty and boosts sales.

Job Objectives:

• Consult with customers, answer questions about products, and recommend the best options to meet their needs.
• Drive sales in the beauty department through promotions, cross-selling, and up-selling to meet monthly targets.
• Monitor sales, evaluate product performance, and suggest improvements to increase offerings and sales.
• Stay updated on beauty products, ranges, trends, promotions, and events to give accurate information to customers.
• Handle all operational tasks in the beauty department, including stock management, reducing shrinkage, and keeping high standards in housekeeping and administration.
• Ensure visual merchandising, in-store presentation, and promotional standards are met in the beauty department.
• Provide superior customer service as a brand ambassador, being visible and offering friendly, professional support.
• Promote the Clicks clubcard and sign up new members to reach participation targets.
• Increase profitability and brand loyalty by promoting private label and exclusive products.
• Make the brand the customer’s top choice for health and beauty by living the company values.

Minimum Requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Relevant beauty or skincare qualification
• Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing

Skills, Abilities, and Job-Related Knowledge:

• Understanding of selling principles
• Retail or FMCG background, including merchandising and promotions
• Knowledge of stock management procedures
• Customer service excellence
• Knowledge of beauty and skincare products
• Results-driven and target-oriented
• Strong customer focus
• Good communication skills
• Interpersonal skills
• Engaging and confident

Competencies:

• Persuading and influencing
• Relating and networking
• Delivering results and meeting customer expectations
• Commercial thinking
• Following instructions and procedures
• Working with people
• Planning and organising
• Coping with pressures and setbacks