• Full Time
  • Boksburg, South Africa

Clicks Group

Clicks Group is a retail-led healthcare company listed on the JSE Limited since 1996. It operates through leading retail brands like Clicks, GNC, The Body Shop, and Claire’s, with over 840 stores across southern Africa. Clicks Group leads in the healthcare market, with Clicks having the largest retail pharmacy chain of over 620 in-store pharmacies.

Beauty Assistant – Clicks The Palms

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: Not specified
  • Location: Gauteng
  • City: Boksburg
  • Job Field: Customer Care

Introduction

Are you passionate about beauty products and helping people look and feel good? Do you feel confident engaging with customers and sharing your knowledge of our beauty products? We have exciting opportunities in Clicks stores for a Beauty Assistant. You will report to the Store Manager and service the entire beauty department.

Job Description

Job Purpose:

To provide excellent service by offering professional advice on beauty and skincare products. Promote and manage merchandise effectively, and maintain general housekeeping to build customer loyalty and boost sales.

Job Objectives:

  • Consult with customers, answer questions about products, and recommend the best products and services to meet their needs.
  • Drive sales in the beauty department through promotions, cross-selling, and up-selling to meet monthly targets.
  • Monitor sales, evaluate product performance, and suggest improvements to increase sales.
  • Stay updated on beauty products, ranges, trends, promotions, and events to give accurate information to customers.
  • Handle all operational tasks in the beauty department, including stock management, reducing shrinkage, and keeping high standards of housekeeping and administration.
  • Ensure visual merchandising, in-store presentation, and promotional standards in the beauty department are always met.
  • Deliver top customer service by acting as a brand ambassador, being visible, and providing friendly, professional assistance.
  • Promote the Clicks clubcard and sign up new members to reach participation targets.
  • Boost profitability and customer loyalty by promoting private label and exclusive products.
  • Make the brand the customer’s first choice for health and beauty by living the company values.

Minimum Requirements

Qualifications and Experience:

  • Essential: Grade 12
  • Desirable: Relevant beauty or skincare qualification
  • Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing

Skills, Abilities, and Job-Related Knowledge:

  • Understanding of selling principles
  • Retail or FMCG background, including merchandising and promotions
  • Knowledge of stock management procedures
  • Customer service excellence
  • Knowledge of beauty and skincare products
  • Results and target driven
  • Strong customer focus
  • Good communication skills
  • Interpersonal skills
  • Engaging and confident

Competencies:

  • Persuading and influencing
  • Relating and networking
  • Delivering results and meeting customer expectations
  • Commercial thinking
  • Following instructions and procedures
  • Working with people
  • Planning and organizing
  • Coping with pressures and setbacks

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