Beauty Assistant – Clicks Kempton Gate Jobs

About Clicks Group

Clicks Group is a retail-led healthcare group listed on the JSE Limited since 1996. Through market-leading retail brands like Clicks, GNC, The Body Shop, and Claire’s, the group operates over 840 stores across southern Africa. Clicks Group leads the healthcare market with the largest retail pharmacy chain, featuring over 620 in-store pharmacies.

Introduction

Are you passionate about beauty products and helping people look and feel good? Are you confident in engaging with customers and sharing your knowledge of our beauty products? We have exciting opportunities in Clicks stores for a Beauty Assistant. You will report to the Store Manager and service the entire beauty department.

Job Purpose

To deliver service excellence by providing professional and knowledgeable advice on beauty and skincare products. Promote and manage merchandise effectively, and maintain general housekeeping to build customer loyalty and maximise sales.

Job Objectives

• Consult with customers, answer product questions, and advise on the best products and services to meet their needs.
• Drive and maximise sales in the beauty department through promotion, cross-selling, and up-selling to meet monthly targets consistently.
• Monitor sales, evaluate product performance regularly, and suggest improvements to increase sales.
• Stay updated on all beauty products, ranges, trends, promotions, and events to give accurate information to customers.
• Handle all operational activities in the beauty department efficiently, including stock management, minimising shrinkage, and maintaining high housekeeping and administration standards.
• Ensure in-store visual merchandising, presentation, and promotional standards in the beauty department are always met.
• Deliver superior customer service by acting as a brand ambassador, being visible, and offering friendly, professional service.
• Promote the Clicks clubcard and enroll new members to achieve participation targets.
• Increase profitability and brand loyalty by promoting private label and exclusive products.
• Make the brand the customer’s first choice for health and beauty retail by living and driving company values.

Minimum Requirements

Qualifications and Experience

• Essential: Grade 12
• Desirable: Relevant beauty or skincare qualification
• Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing environments

Skills, Abilities, and Job-Related Knowledge

• Understanding and application of selling principles
• Retail or FMCG background, with knowledge of merchandising and promotions
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Knowledge of beauty and skincare products
• Results and target driven
• Strong customer orientation
• Good communication skills
• Interpersonal skills
• Engaging and confident

Competencies

• Persuading and influencing
• Relating and networking
• Delivering results and meeting customer expectations
• Commercial thinking
• Following instructions and procedures
• Working with people
• Planning and organising
• Coping with pressures and setbacks

Method of Application

Interested and qualified candidates should apply through the Clicks Group careers portal.

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