Clicks Group
Beauty Assistant – Clicks Hunters Retreat
Company Overview
Clicks Group is a leading retail healthcare company listed on the JSE Limited since 1996. Through popular brands like Clicks, GNC, The Body Shop, and Claire’s, it operates over 840 stores across southern Africa. Clicks leads the healthcare market with the largest retail pharmacy chain, featuring more than 620 in-store pharmacies.
- Job Type: Full Time
- Qualification: Matric
- Experience: Not specified
- Location: Eastern Cape
- City: Port Elizabeth
- Job Field: Customer Care & Sales / Marketing / Retail / Business Development
Introduction
Are you passionate about beauty products and helping people look and feel their best? Do you enjoy sharing your knowledge with customers? We have exciting opportunities for Beauty Assistants in our Clicks stores. You will report to the Store Manager and handle the entire beauty department.
Job Purpose
To provide excellent service by offering professional advice on beauty and skincare products. Promote and manage merchandise effectively, maintain housekeeping standards, build customer loyalty, and drive sales.
Key Responsibilities
- Consult with customers, answer questions, and recommend the best products and services for their needs.
- Boost sales in the beauty department through promotions, cross-selling, and up-selling to meet monthly targets.
- Track sales performance, evaluate products, and suggest improvements to increase offerings and sales.
- Stay updated on beauty products, trends, promotions, and events to give accurate information to customers.
- Manage daily operations in the beauty department, including stock control, reducing shrinkage, housekeeping, and administration.
- Ensure visual merchandising, store presentation, and promotional standards are always met.
- Deliver top customer service as a brand ambassador, staying visible and friendly.
- Promote the Clicks clubcard and sign up new members to reach participation goals.
- Increase profits and loyalty by promoting private label and exclusive products.
- Support the brand as the top choice for health and beauty by living the company values.
Minimum Requirements
Qualifications and Experience
- Essential: Grade 12
- Desirable: Qualification in beauty or skincare
- Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing
Skills, Abilities, and Knowledge
- Knowledge of selling techniques
- Understanding of retail, merchandising, and promotions
- Skills in stock management
- Strong customer service abilities
- Knowledge of beauty and skincare products
- Results-oriented and target-driven
- Customer-focused
- Good communication skills
- Strong interpersonal skills
- Confident and engaging
Competencies
- Persuading and influencing others
- Building relationships and networking
- Delivering results and meeting customer needs
- Commercial awareness
- Following instructions and procedures
- Working well with people
- Planning and organizing
- Handling pressure and setbacks
How to Apply
Interested and qualified candidates should apply through the Clicks Group careers portal.
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