• Full Time
  • East London, South Africa

Clicks Group

Beauty Assistant – Clicks Hemmingways (x2)

Clicks Group is a leading retail healthcare company listed on the JSE since 1996. It operates popular brands like Clicks, GNC, The Body Shop, and Claire’s, with over 840 stores across southern Africa. Clicks leads in the healthcare market with the largest retail pharmacy chain of more than 620 in-store pharmacies.

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: Not specified
  • Location: Eastern Cape
  • City: East London
  • Job Field: Customer Care

Introduction

Are you passionate about beauty products and helping people look and feel good? Do you feel confident engaging with customers and sharing your knowledge of our beauty products? We have exciting opportunities in Clicks stores for Beauty Assistants. You will report to the Store Manager and service the entire beauty department.

Job Description

Job Purpose:

To provide excellent service by offering professional advice on beauty and skincare products, promoting merchandise, and maintaining the department. This builds customer loyalty and boosts sales.

Job Objectives:

  • Consult with customers, answer questions about products, and recommend the best options for their needs.
  • Drive sales in the beauty department through promotions, cross-selling, and up-selling to meet monthly targets.
  • Monitor sales, evaluate product performance, and suggest improvements to increase offerings and sales.
  • Stay updated on beauty products, ranges, trends, promotions, and events to give accurate information to customers.
  • Handle all operational tasks in the beauty department, including stock management, reducing shrinkage, and keeping the area clean and organized.
  • Ensure visual merchandising, in-store presentation, and promotional standards are always met.
  • Deliver top customer service by acting as a brand ambassador, being approachable, and providing friendly, professional help.
  • Promote the Clicks clubcard and sign up new members to reach participation targets.
  • Boost profitability and loyalty by promoting private label and exclusive products.
  • Make Clicks the customer’s top choice for health and beauty by living the company values.

Minimum Requirements

Qualifications and Experience:

  • Essential: Grade 12 (Matric)
  • Desirable: Qualification in beauty or skincare
  • Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing

Skills, Abilities, and Job-Related Knowledge:

  • Understanding of selling principles
  • Retail or FMCG background, with knowledge of merchandising and promotions
  • Understanding of stock management procedures
  • Knowledge of excellent customer service
  • Knowledge of beauty and skincare products
  • Results-driven and target-oriented
  • Strong focus on customers
  • Good communication skills
  • Strong interpersonal skills
  • Engaging and confident personality

Competencies:

  • Persuading and influencing others
  • Relating and networking
  • Delivering results and meeting customer expectations
  • Commercial thinking
  • Following instructions and procedures
  • Working well with people
  • Planning and organizing
  • Coping with pressures and setbacks

Method of Application

Interested and qualified candidates should apply through the Clicks Group careers portal.

Important Note: Never pay for any CBT, test, or assessment during the recruitment process. Build your CV for free and download it in different templates.

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