• Full Time
  • Cape Town, South Africa

Clicks Group

Clicks Group is a leading retail healthcare company listed on the JSE since 1996. It operates popular brands like Clicks, GNC, The Body Shop, and Claire’s, with over 840 stores across southern Africa. Clicks leads the healthcare market with the largest retail pharmacy chain, featuring more than 620 in-store pharmacies.

Beauty Assistant – Clicks Harbour Bay

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: Not specified
  • Location: Western Cape
  • City: Cape Town
  • Job Field: Customer Care

Introduction

Are you passionate about beauty products and helping people look and feel good? Do you feel confident engaging with customers and sharing your knowledge of our beauty products? We have exciting opportunities in Clicks stores for Beauty Assistants. You will report to the Store Manager and service the entire beauty department.

Job Purpose

To provide excellent service by offering professional advice on beauty and skincare products. Promote and manage merchandise effectively, and keep the department tidy to build customer loyalty and increase sales.

Job Objectives

  • Consult with customers, answer questions about products, and recommend the best items and services for their needs.
  • Drive sales in the beauty department by promoting products, suggesting add-ons, and upselling to meet monthly targets.
  • Track sales, review product performance, and suggest improvements to boost offerings and sales.
  • Stay updated on all beauty products, trends, promotions, and events to give accurate information to customers.
  • Handle daily operations in the beauty department, including stock management, reducing losses, and maintaining high standards of cleanliness and administration.
  • Ensure visual merchandising, store presentation, and promotions in the beauty department meet company standards.
  • Deliver top customer service by acting as a brand ambassador, being approachable, and providing friendly, professional support.
  • Promote the Clicks clubcard and sign up new members to reach participation goals.
  • Boost profits and customer loyalty by promoting private label and exclusive products.
  • Make the brand the customer’s top choice for health and beauty by living the company values.

Minimum Requirements

Qualifications and Experience

  • Essential: Grade 12
  • Desirable: Qualification in beauty or skincare
  • Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing

Skills, Abilities, and Job-Related Knowledge

  • Understanding of sales principles
  • Retail or FMCG background, including merchandising and promotions
  • Knowledge of stock management
  • Customer service skills
  • Knowledge of beauty and skincare products
  • Results-oriented and target-driven
  • Strong focus on customers
  • Good communication skills
  • Interpersonal skills
  • Engaging and confident

Competencies

  • Persuading and influencing others
  • Building relationships and networking
  • Delivering results and meeting customer needs
  • Commercial awareness
  • Following instructions and procedures
  • Working well with people
  • Planning and organizing
  • Handling pressure and setbacks

Apply by: 30 October 2025

Method of Application

Interested and qualified candidates should apply through the Clicks Group careers portal.

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