• Full Time
  • Cape Town, South Africa

Clicks Group

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Clicks Group is a retail-led healthcare company listed on the JSE Limited since 1996. Through leading brands like Clicks, GNC, The Body Shop, and Claire’s, the group operates over 840 stores across southern Africa. Clicks leads in the healthcare market with the largest retail pharmacy chain, featuring over 620 in-store pharmacies.

Beauty Assistant – Clicks Estcourt

  • Job Type Full Time
  • Qualification Matric
  • Experience
  • Location KwaZulu-Natal
  • Job Field Customer Care

Introduction

Are you passionate about beauty products and helping people look and feel good? Do you feel confident engaging with customers and sharing your knowledge of our beauty products? We have exciting opportunities in Clicks stores for a Beauty Assistant. You will report to the Store Manager and handle the entire beauty department.

Job Purpose

To provide excellent service by offering professional advice on beauty and skincare products. Promote and manage merchandise effectively, and keep the area clean. This will help build customer loyalty and increase sales.

Job Objectives

  • Consult with customers, answer questions about products, and recommend the best items and services for their needs.
  • Drive sales in the beauty department through promotions, cross-selling, and up-selling to meet monthly targets.
  • Track sales, review product performance, and suggest improvements to boost offerings and sales.
  • Stay updated on all beauty products, ranges, trends, promotions, and events to give accurate information to customers.
  • Handle all operational tasks in the beauty department, including stock management, reducing losses, and maintaining high standards of cleanliness and administration.
  • Ensure visual merchandising, in-store presentation, and promotional standards in the beauty department are always met.
  • Deliver top customer service by acting as a brand ambassador, being approachable, and offering friendly, professional help.
  • Promote the Clicks clubcard and sign up new members to reach participation goals.
  • Boost profits and customer loyalty by promoting private label and exclusive products.
  • Make Clicks the customer’s top choice for health and beauty by living the company values.

Minimum Requirements

Qualifications and Experience

  • Essential: Grade 12
  • Desirable: Relevant qualification in beauty or skincare
  • Desirable: Experience in beauty, skincare, retail, FMCG, sales, or marketing

Skills, Abilities, and Job-Related Knowledge

  • Understanding of selling principles
  • Retail or FMCG background with knowledge of merchandising and promotions
  • Understanding of stock management
  • Knowledge of excellent customer service
  • Knowledge of beauty and skincare products
  • Driven to achieve results and targets
  • Strong focus on customers
  • Good communication skills
  • Strong interpersonal skills
  • Engaging and confident

Competencies

  • Persuading and influencing
  • Relating and networking
  • Delivering results and meeting customer expectations
  • Commercial thinking
  • Following instructions and procedures
  • Working with people
  • Planning and organizing
  • Coping with pressures and setbacks

Apply by: 30 October 2025


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Method of Application

Interested and qualified candidates should apply through the Clicks Group careers portal.

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