Bayport Financial Services: Corporate Financial Consultant

at Bayport Financial Services (view profile)
Location Johannesburg, South Africa
Date Posted November 23, 2021
Category Accounting & Finance
Job Type Full-time

Description

Company Bayport Financial Services Reference # BAYR069 Published 22/11/2021 Contract Type Permanent Salary Market Related Location Sandton, Gauteng, South Africa Introduction
The Corporate Financial Consultant main responsibilities are to assist Corporate employees to improve
their overall financial wellbeing through the evaluation of employee’s financial situation, providing them with
consolidation and/or personal loan solutions and educating employees on basic principles of good financial
health.To contribute to Bayport Financial Services growth and profitability by offering Money Solutions products
and services to Corporate Employees in line with Bayport’s Corporate strategy.

Job Functions Administration,Client Services,Communications,Compliance & Regulatory Affairs,Data Capturing,Financial Planning,Sales Industries Financial Services Specification
KEY PERFORMANCE AREAS (KPA)/ KEY RESPONSIBILITIES1. Strategic Initiatives
• To provide financial solutions to improve the Corporate Employees financial well-being in line with
the strategic operational goals across multiple corporate engagement strategies whilst delivering
the monthly and annual enrolment and sales targets.
• Corporate Financial Consultant to collaborate with all internal stakeholders, financial wellness
partners linked to the Money Solutions offerings to ensure effective execution.
• Positively manage the performance of all agents, to meet and exceed sales targets, thereby ensuring
growth and service delivery according to Bayport Financial Services business and operational
strategy.

1. Operational requirements
• Responsible for on-site representation of Bayport at selected Corporate or Municipal Employers
• The Corporate Financial Consultant must through effective engagement with employees at
selected employers, evaluate their financial circumstances, detecting levels of distress and provide
solutions/products in line with their level of distress and affordability.
• The Corporate Financial Consultant will be required to recruit and manage a small agent sales
force to fulfil and execute his/her duties
• Motivate and coaches agents as a means to transfer knowledge and skills
• Manage end-to-end loan applications and fulfilment processes
• Ensure that laid down policies and procedures are adhered to by agents (standard operating
procedures, credit policy, etc.)
• Ensure that all engagements and operations are executed in line with Bayport’s internal policies
and procedures.
• Negotiate settlement discounts to find an amicable loan offering or alternative debt solution
recommendations that will assist distressed/over-indebted employees.
• Ensure that monthly sales, services and customer satisfaction targets have been reached on all
products and services.
• Refer customers under debt review/ admin or debt prescription solutions in line with corporate
engagement strategy to the relevant department
• Effective referring of no offers/ and/or above agreed rules to the Alternative Money Solutions area
for approval.

2. Stakeholder Engagement
• Maintain effective, professional relationships with employers, creditors, internal stakeholders as
well as financial wellness partners to support the efficient execution of the Money Solutions
offerings.
• Responsible for ensuring that employer and, where applicable, trade union or other employer
representative bodies are engaged, informed and supportive of Bayport’s on-site presence;
• Effectively engage with team members and line managers to limit potential losses before loan
approvals.

TECHNICAL COMPETENCIES

Computer Literacy
Demonstrate the required knowledge and skills associated with operating a Personal Computer

Use of Specific Operational IT Systems
Demonstrates the successful use of internal proprietary systems that enable business operations.

Client Service + Client Interaction, Handling & Education (telephonic & face to face)
Demonstrates the ability to telephonically deal with clients and handle the diverse spectrum of client interactions effectively. In addition, deal with a variety of client types and moods. Delivers a positive client service experience

Language proficiency: English and Local
• Communicates clearly and concisely in English. This includes both the verbal and written mediums. African Language will be an advantage.
• Communicates clearly and concisely in any additional required language. This includes both the verbal and written mediums.

Accuracy/Attention to detail
The ability to calculate and complete any work at an acceptable level of accuracy. Be able to consistently pay attention to the detail of the work completed.

Motivation
Demonstrate the associated behaviour, knowledge and understanding of the values and principles that drive the motivation of employees. The high focus of motivating financially distressed employees to change behaviour and implement financial disciplines.

Negotiation
The ability to discuss with the intent of convincing the other party to agree. The ability to change another’s decision and obtain settlements from retailers before the consolidation of debt.

Providing constructive feedback;
Demonstrate the ability to communicate in a manner that alerts a person to an area of performance that could be improved. One way to achieve the best quality results wanted and needed is to express constructive feedback to workers, staff, learners, leaders and managers as well as positive feedback the distress consultation even if the outcome is not feasible.

Reporting
Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Includes reporting to external parties as well.

LEADERSHIP COMPETENCIES

Coaching & Mentoring
Demonstrate the ability to provide direct coaching and/or mentoring support to assigned individuals. The outcome is to influence the individual to perform better and improve across all aspects of their life.

Planning & Organising
Demonstrate the capacity to develop strategies for planning and organising individual and team activities/resources in order to achieve personal, and organisational goals.

Motivator
The ability to engage directly with individuals or audiences and inspire in them the desire to improve or perform better.

Team Leadership
Demonstrate the ability to offer direction and team leadership to allocated teams and displaying the required exemplary levels of leadership required.

Sales Strategy
Demonstrate the knowledge, skill and ability to generate and apply unique business insights and understanding of opportunities to develop, plan, communicate and execute a comprehensive sales strategy.

People Performance Management
The ability to implement organisational processes that are associated with people performance management. The aim is to ensure that all individuals are working at optimal levels and contributing to the organisation.

Sales Planning (incl headcount, target setting etc.)
Demonstrate the knowledge and ability to effectively plan sales activities, roles and responsibilities.

Delegating & Directing –
Demonstrate the competency to assign/distribute work load as well as to oversee, administer, manage and instruct an individual, team and/or business unit.

Operational Leadership
Within the operations environment to provide guidance and direction through sound leadership practices.

Requirements
EDUCATIONMINIMUM QUALIFICATIONS
• Bachelor of Commerce or relevant NQF Level 7 qualification in Finance or Marketing related fields

EXPERIENCE AND KNOWLEDGE

MINIMUM REQUIREMENTS
• People engagement is a key requirement
• Financial literacy knowledge and skills – reasonable understanding of personal finance, debt and savings.
• Ability to explain basic financial concepts to others
• Passion and desire to assist people in financial distress.
• Must be willing to work flexible hours.
• Must be willing to travel and stay in a location away from home for two to three months.
• Must be fluent in English. This includes both the verbal and written mediums. At least one or two African Languages will be an advantage.

PREFERED REQUIREMENTS
• 1-year experience as a financial wellness consultant/coach.
• 1-year experience in a Customer Service, Sales, Collections or Debt Counselling environment.
• Experience in liaising with external service providers and 3rd party management.
• Debt Rehabilitation and Debt Counselling/consultation experience/knowledge.
• Debt evaluation and distress detecting abilities.
• A valid driver’s Licence.

PREFERRED INDUSTRY EXPERIENCE
• Debt Counselling, Debt Administration, Legal process understanding
• National Credit Act (NCA) basic knowledge.
• Credit Industry knowledge.

Job Closing Date 26/11/2021