Assistant Store Manager – The Body Shop O.R Tambo Airport Jobs

Introduction

• The main goal of this role is to support the store manager in planning, leading, and directing daily store operations. This ensures excellent performance and meets business goals. You will also act as store manager when needed.

Job Description

Key Objectives:

• Help the store manager maximize store profits by managing key financial areas like sales, trading profit, shrinkage, wastage, stock, and expenses to meet the budget.
• Support the store manager in providing high-quality customer service every day by following customer service guidelines.
• Assist in managing and developing staff to build a strong team and meet staffing needs.
• Help ensure the team follows all store processes, policies, and procedures.
• Be a role model for staff, showing the company’s values through your image and behavior.

Minimum Requirements

Qualifications and Experience:

• Matric/Grade 12 (essential).
• Business and/or Retail Management Diploma (desirable).
• 1 to 3 years of experience in a retail environment (essential).

Skills, Abilities, and Job-Related Knowledge:

• Managing service and performance.
• Basic principles of the retail industry.
• Selling and interpersonal skills.
• Interacting with customers.
• Stock management.
• Communication and analytical skills.
• Literacy and numeracy skills.
• Conflict and dispute management skills.
• Managing, training, and presenting to staff.
• Ability to speak English and preferably one other official language.

Essential Competencies:

• Deciding and initiating action.
• Leading and supervising.
• Planning and organizing.
• Delivering results and meeting customer expectations.
• Adapting and responding to change.
• Coping with pressures and setbacks.
• Achieving personal work goals and objectives.
• Adhering to principles and values.

Apply by: 30 January 2026