Assistant Store Manager (Blue Route) Jobs

The role involves meeting store sales targets, providing excellent customer service, and managing all retail store operations in line with company standards and procedures.

Duties & Responsibilities

• Achieve sales growth and meet targets by managing, mentoring, and leading the team.
• Work with sales merchandisers, representatives, and regional managers to review sales strategies and results.
• Ensure outstanding customer service to create a “wow” experience for every shopper.
• Address each customer’s unique needs and always prioritize the customer.
• Build, motivate, and inspire teams with enthusiasm.
• Maintain staff performance by recruiting, coaching, counseling, and disciplining employees; planning, monitoring, and evaluating job results.
• Approve all work schedules, including shifts, breaks, and leave.
• Provide ongoing training and development for all staff.
• Schedule and assign tasks to employees and follow up on results.
• Handle customer complaints calmly and professionally.
• Manage daily store operations to boost sales while keeping expenses and stock within budget.
• Minimize all controllable costs and expenses.
• Protect company assets and reduce shrinkage, damage, and theft.
• Implement plans to achieve sales goals and motivate staff to contribute.
• Keep accurate records of stock and financial transactions.
• Perform daily floor walks and manage stock replenishments and displays.
• Follow, monitor, and enforce all standard operating procedures (SOPs).
• Maintain company standards for merchandise and store cleanliness.
• Coordinate with key service providers, such as security, cleaning, and logistics, to meet company expectations.
• Ensure smooth execution of all sales promotions, including roadshows and partnerships.
• Spot marketing opportunities and share them with relevant teams.
• Plan and carry out promotions on time.

Desired Experience & Qualification

Minimum Requirements:

• Matric Certificate
• Reliable transport to work for shift-based hours
• At least 3 years in a management role within retail

Package & Remuneration

Benefits:

• Provident Fund
• Discretionary Bonus
• Store Performance Bonus