Assistant Section Head (P003289) Jobs

Purpose of the Position

The Assistant Section Head for Residence Services plays a key role in running the residences smoothly. This position mainly involves managing the residence staff.

Key Responsibilities

Maintenance and Facility Management

• Make sure all maintenance and repair problems are fixed quickly by following up on work orders.
• Work with campus facilities, contractors, and service providers to handle repairs.
• Keep good records of maintenance schedules and facility improvements.
• Carry out regular checks to ensure everything runs efficiently and safely.
• Find ways to save costs without reducing quality.

Oversee Administrative Functions for Residences

• Manage tasks like record keeping, corridor and room inventories, and document filing according to standards.
• Handle office supplies, ensuring orders stay within budget.
• Support facilities maintenance.

Staff Management

• Approve leave and sick leave for 24 Residence Officers.
• Provide ongoing training on administrative procedures for residence officers.
• Communicate effectively with the Section Head, staff, and residence management.
• Handle ad-hoc duties as needed.
• Help with recruiting, training, and developing staff.
• Address staff concerns and performance issues with the Section Head.
• Ensure workplace policies are clear and followed.
• Make sure performance agreements are set up and goals are met on time.
• Create a positive and productive work environment.

Occupational Health and Safety (OHS)

• Ensure all OHS policies are followed and put into practice.
• Conduct risk assessments and fix any hazards.
• Work with health and safety officers to meet regulations.
• Handle incident reports and follow up on fixes.

Liaison

• Communicate internally with departments, residence management, students, staff, and residence officers.
• Deal with external contacts like parents, potential students, and service providers.
• Arrange training courses for Residence Officers.

Key Functional and Technical Competencies

• Strong knowledge of occupational health and safety rules.
• Good focus on client service.
• Skills in Excel, Word, emails, and the internet.
• Strong organization, administration, and multitasking skills.
• Strong interpersonal skills.
• Good verbal and written communication in English, Tswana, and Afrikaans.
• Ability to work under pressure and handle multiple priorities.

Key Behavioural Competencies

• Excellent leadership, problem-solving, and communication skills.
• Good relations with people; able to connect with parents and potential students.
• Ability to manage staff and their work habits.
• Calm and even-tempered.
• Good at managing phone calls, student queries, and staff needs at the same time.

Minimum Requirements

• A relevant bachelor’s degree (NQF Level 7).
• At least three years of experience in budgeting and financial oversight.
• At least three years in a supervisory or management role.
• At least three years in maintenance operations and working with external service providers.

Apply by: 8 January 2026