Assistant Restaurant Manager – Umgeni Jobs

Requirements

Be more than just a manager! Do you have passion and purpose? Do you give your all to everything you do and enjoy the journey? If yes, review the requirements below and join the Nando’s family.

• Matric
• At least 2-3 years of restaurant management experience
• Experience with Microsoft Office
• Attention to detail and accuracy
• Ability to manage a team
• Excellent communication skills
• Strong knowledge of restaurant operations
• Preferred: More than 3 years of restaurant management experience
• Preferred: Valid driver’s license and own vehicle

Financial Management

• Handle financial administration correctly and effectively each day, following Nando’s policies and procedures.
• Help control costs and achieve target profit margins (stock control, waste management, preventing theft, etc.).
• Take steps to improve business results (sales compared to last year and budget, gross profit, average ticket, customer count, menu mix, day parts, complaints, staff turnover, payroll vs. turnover).
• Track performance against daily targets (turnover, average ticket, customer count).

Operational Management

• Manage stock efficiently each day.
• Conduct daily checks on health and safety, repairs, maintenance, cleaning, and hygiene. Report issues to the Restaurant Manager.
• Help create and implement plans to improve audit results.
• Ensure the team follows Nando’s operational standards and requirements.

People Management

• Help create weekly rosters to meet business needs and ensure enough staff. Follow opening and closing procedures.
• Assist with hiring, onboarding, and training new staff according to Nando’s policies.
• Complete and review the attendance register.
• Help enforce the disciplinary code.
• Report poor performance and give ongoing feedback to staff and the Restaurant Manager.
• Ensure all staff complete relevant training materials and procedures regularly.

Marketing Management

• Communicate and carry out national, regional, and local marketing campaigns.
• Handle customer complaints following Nando’s policies and procedures.
• Help develop plans to improve mystery shopper results.
• Execute the local marketing plan to boost sales and attract more customers.

Closing Date: 2025/12/16

Method of Application

Interested and qualified candidates should apply through Nando’s official application portal.

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