Assistant Restaurant Manager – Empangeni Jobs

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  • Full Time
  • Empangeni, South Africa

Nando's

The story of Nando’s began hundreds of years ago with Portuguese explorers who sailed to the East in search of the spice route. Drawn to our beautiful continent, they discovered the African Bird’s Eye Chilli, known and loved as PERi-PERi, under our famous sun.

Assistant Restaurant Manager – Empangeni

  • Job Type: Full Time
  • Qualification: Matric
  • Experience: 2 – 3 years
  • Location: KwaZulu-Natal
  • City: Empangeni
  • Job Field: Hospitality / Hotel / Restaurant

Requirements

Be more than just a manager! If you have passion and purpose, and enjoy what you do, join the Nando’s family. Review the requirements below and apply if you are ready to pursue your passion.

  • Matric certificate
  • At least 2-3 years of restaurant management experience
  • Experience with Microsoft Office
  • Strong attention to detail and accuracy
  • Ability to manage a team
  • Excellent communication skills
  • Deep knowledge of restaurant operations
  • Preferred: More than 3 years of restaurant management experience
  • Preferred: Valid driver’s license and own vehicle

Financial Management

  • Handle financial administration correctly and effectively according to Nando’s policies and procedures each day.
  • Help control costs and achieve target gross profit margins (including stock control, waste management, and preventing theft).
  • Take actions to improve key business indicators daily (such as sales year-on-year, actual vs. budget, gross profit, average ticket, customer count, menu mix, day parts, complaints, labor turnover, and payroll vs. turnover).
  • Monitor performance against daily targets (turnover, average ticket, customer count).

Operational Management

  • Manage stock control efficiently for the restaurant each day.
  • Conduct daily checks for health and safety, repairs, maintenance, cleaning, and hygiene, and report issues to the Restaurant Manager.
  • Help create and implement plans to improve audit results for internal and external checks.
  • Communicate and ensure compliance with Nando’s operational standards and requirements.

People Management

  • Help develop and monitor weekly rosters to meet business needs and ensure enough staff. Follow opening and closing procedures.
  • Assist with recruiting, inducting, and training new staff according to Nando’s policies to support the business.
  • Complete and review the attendance register.
  • Support the Restaurant Manager in following the disciplinary code.
  • Report poor performance when needed and give ongoing feedback to staff and the Restaurant Manager.
  • Ensure all staff complete relevant training materials and procedures regularly.

Marketing Management

  • Help communicate and carry out national, regional, and local marketing campaigns and initiatives.
  • Handle customer complaints according to Nando’s policies and procedures.
  • Assist in creating plans to improve mystery shopper results.
  • Support the local marketing plan to boost sales and grow the customer base.
  • Take on the Restaurant Manager’s duties when they are away.

Closing Date: 2025/12/16

Method of Application

Interested and qualified candidates should apply through Nando’s official recruitment channels.

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