Eskom Communications
Job Opportunity: Assistant Officer – Key Customer Relations (3 Positions)
Location: Gauteng, South Africa
Employment Type: Full-Time
Important Notice: Never pay for any application fees, tests, or certifications during the recruitment process. Contact us if you have any concerns.
About Us
As Africa’s leading electricity provider, we supply 95% of South Africa’s power and 45% of the continent’s electricity. We’re expanding our team to support our mission of powering progress across Africa through reliable energy solutions.
Position Requirements
Essential Qualifications:
- National Diploma/NQF Level 6 (240 credits) in Engineering, Finance, Business Management, or related field
Experience:
- 2+ years in customer relations or client service roles
Key Competencies
Leadership Skills:
- Team leadership & motivation
- Mentoring & coaching abilities
- Collaborative team player
Professional Attributes:
- High ethical standards
- Professional integrity
- Strong work ethic
Technical Knowledge:
- Workflow management systems
- Customer acquisition processes
- Energy sector operations
Core Skills:
- Advanced communication & interpersonal skills
- Problem-solving & analytical thinking
- Conflict resolution & negotiation
Key Responsibilities
- Manage customer relationship management systems
- Support service delivery operations
- Assist with revenue management processes
- Coordinate resource allocation
- Maintain service quality standards
Application Process
Qualified candidates are invited to submit their applications through our official careers portal. Please ensure all applications are submitted by the specified deadline.
Career Development: We encourage applicants to build comprehensive CVs – explore free resources to enhance your application.
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