Radisson Hotel Group
Assistant Front Office Manager Opportunity – Radisson Hotel & Convention Centre Johannesburg, OR Tambo
Company Profile:
Radisson Hotel Group operates 1,400+ hotels across 120 countries under brands including Radisson Collection, Radisson Blu, and Radisson RED. We’re committed to delivering memorable experiences through our “Every Moment Matters” philosophy.
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Position Details:
- Employment Type: Full Time
- Minimum Qualification: National Certificate
- Location: Johannesburg, Gauteng
- Department: Hospitality Administration
Core Responsibilities:
- Lead front office operations and guest service teams
- Manage all aspects of guest journeys from arrival to departure
- Resolve customer concerns with professionalism and empathy
- Optimize team performance through coaching and scheduling
- Maintain operational budgets and inventory controls
- Ensure seamless coordination between hotel departments
Required Competencies:
- Proven leadership in hospitality environments
- Exceptional customer service track record
- Strong organizational and multitasking abilities
- Effective communication across all levels
- Problem-solving skills for dynamic situations
- Comprehensive front office systems knowledge
- Training and team development experience
Application Process:
Qualified candidates should submit applications through Radisson Hotel Group’s official career portal.
Prepare your application effectively: Customize your CV to highlight relevant hospitality experience and leadership achievements.
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