Assistant Director: Withdrawals

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  • Full Time
  • Pretoria, South Africa

The Government Pensions Administration Agency (GPAA)

Assistant Director: Withdrawals Opportunity at Government Pensions Administration Agency (GPAA)

Company Overview:
The Government Pensions Administration Agency (GPAA) administers pension funds for 1.7 million South African government employees and pensioners under the Minister of Finance. We manage Africa’s largest pension fund through strategic partnerships with the Government Employees Pension Fund (GEPF).

Important Notice: Never pay any fees for recruitment processes. Report suspicious requests to GPAA directly.

Position Requirements:

  • ✅ Bachelor’s Degree/National Diploma (NQF 6/7) in Finance or related field (360+ credits)
  • ✅ 3-5 years’ experience in Employee Benefits administration
  • ✅ 2+ years supervisory/junior management experience
  • ✅ Proficiency in MS Office (Excel, Word)
  • ✅ Knowledge of pension fund regulations and compliance

Key Responsibilities:

Operations Management:

  • ● Process and authorize pension claims with 100% accuracy
  • ● Implement operational plans supporting GPAA strategic objectives
  • ● Ensure compliance with pension legislation and policies

Business Improvement:

  • ● Analyze and optimize withdrawal processes
  • ● Resolve legacy cases to improve employer relations
  • ● Prepare performance reports for senior management

Team Leadership:

  • ● Manage team performance and development
  • ● Oversee staff work plans and HR administration
  • ● Conduct regular team communication sessions

Application Process:

Suitable candidates should submit applications through the DPSA recruitment portal as per official government application procedures. GPAA promotes employment equity – preference given to designated groups.

CV Tip: Create a professional CV highlighting financial administration experience. List specific achievements in process optimization and team leadership.

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