Assistant Adjudicator Jobs

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  • Full Time
  • Pretoria, South Africa

Office of the Pension Funds Adjudicator

The Office of the Pension Funds Adjudicator is a statutory body established under section 30B of the Pension Funds Act, 24 of 1956. It is responsible for handling complaints about pension funds in a fair, efficient, and timely way. The Adjudicator and Deputy Adjudicators are appointed by the Minister of Finance.

Assistant Adjudicator

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 3 years
  • Location Gauteng, Northern Cape
  • City Pretoria
  • Job Field Law / Legal

The Office of the Pension Funds Adjudicator (OPFA) resolves pension fund complaints under the Pension Funds Act in a fair, cost-effective, and quick manner.

Job Description

Key Competencies:

  • High level of ethics and integrity
  • Computer literacy (MS Word, Excel, MS Outlook)
  • Excellent drafting skills
  • Excellent verbal and written communication skills
  • Analytical, problem-solving, and critical thinking skills
  • Ability to manage a caseload and work under pressure
  • Time management
  • Proper record keeping
  • Take initiative in personal development
  • Team player

Responsibilities:

  • Receive investigation files and identify areas needing further investigation to resolve complaints
  • Request additional information from parties when needed
  • Identify and request expert reports in suitable cases
  • Communicate with parties about administrative aspects of the file or investigation
  • Ensure procedural fairness is followed
  • Keep accurate records of all allocated complaints, including correspondence, proof of service, calls, and emails
  • Enter and process all information on the OPFA case management system
  • Prepare and submit high-quality draft determinations to the Team Leader within set timelines and targets
  • Make corrections to reviewed drafts
  • Identify matters outside the OPFA’s jurisdiction
  • Draft settlement and out-of-jurisdiction letters for Team Leader approval
  • Assist with projects or ad hoc tasks as required
  • Submit weekly and monthly statistics to the Team Leader
  • Prepare records for the Financial Services Tribunal or High Court

Job Requirements

Qualifications and Experience:

  • A Law Degree, such as BCom Law, BA Law, or LLB (Bachelor of Laws)
  • 3 years’ experience in the retirement funds industry, in administration, management, or regulation
  • Knowledge of relevant laws and regulations
  • Ability to assess facts, interpret legislation, and draft legal documents
  • Legal research skills
  • Experience in the financial services sector is an advantage
  • Understanding of the Pension Funds Act and the role of the Pension Funds Adjudicator

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