• Johannesburg, Gauteng, South Africa

Sanlam

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Administrator Maintenance Opportunity at Glacier by Sanlam

About Us

Glacier by Sanlam partners with leading financial experts to deliver exceptional investment solutions. We specialize in helping clients build and preserve wealth through:

  • Local and international investment options
  • Retirement savings and income solutions
  • Fixed-term and guaranteed investment products

Key Responsibilities

Business Processing:

  • Screen and process all business applications efficiently
  • Maintain strict adherence to turnaround times

Client Service Excellence:

  • Resolve client queries within agreed SLAs
  • Maintain 100% accurate CRM records
  • Prepare daily workload reports

Compliance & Documentation:

  • Ensure proper document management and data storage
  • Stay updated on legislative changes
  • Report compliance concerns promptly

Requirements

Essential Qualifications:

  • Grade 12 with Mathematics
  • 0-2 years retirement funds administration experience

Key Competencies:

  • Strong attention to detail
  • Excellent communication skills
  • Proficiency in MS Office Suite
  • Ability to work under pressure
  • Problem-solving mindset

Why Join Us?

We offer growth opportunities across our five business clusters while maintaining our commitment to transformation and diversity. Our culture values innovation, customer focus, and collaboration.

Note: Employment equity targets will be considered during selection.

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