

Alexforbes
Alright, I need to rewrite this job posting to make it more professional and natural. Let me start by reading through the original content to understand the key points.
First, the job title is Administrator under Ops & Admin, posted by Alexander Forbes. The location is Sandton, and the closing date is 21 May 2025. The purpose is about managing a portfolio of funds, following procedures, and maintaining client relationships.
Looking at the education section, it just says Grade 12 is essential. The key performance areas are a bit jumbled with financial management, client service, TCF (Treating Customers Fairly), and operational tasks. The technical competencies and behavioral traits are listed but not well organized.
I should structure this better. Start with the job title, location, and closing date at the top. Then, a brief about the role. Followed by key responsibilities in bullet points for clarity. Education and skills sections should be separate. Make sure the language is simple and avoid jargon where possible.
I’ll also remove any redundant information and ensure each section flows naturally. The original has some repetition, like mentioning TCF twice. I’ll consolidate that. Also, the operational tasks are quite detailed, so grouping them under main headings will help readability.
Need to ensure that the final output is clean, professional, and easy to read. Using bullet points and clear headings will make it more scannable. Let me put this all together now.
Administrator (Ops & Admin)
Company: Alexander Forbes
Location: Sandton
Closing Date: 21 May 2025
About the Role
We’re seeking an organized Administrator to manage retirement fund operations while delivering exceptional service to clients and members. You’ll play a key role in maintaining accurate member data, processing transactions, and ensuring compliance with industry standards.
Key Responsibilities
- Handle monthly contribution reconciliations for Pension/Provident Funds
- Process member claims and bulk transfers
- Prepare client meeting reports and member statements
- Maintain accurate member data and records
- Complete regulatory reporting (including Section 13A requirements)
- Identify and implement fund changes (rates, fees, expenses)
- Resolve client queries promptly and professionally
Requirements
Education:
- Matric/Grade 12 (Essential)
Technical Skills:
- Proficiency in MS Excel (Intermediate) and Word (Basic)
- Knowledge of retirement fund rules and legislation
- Experience with Compass/Alex systems (advantageous)
Personal Qualities:
- Strong attention to detail
- Excellent communication skills
- Ability to multitask and meet deadlines
- Client-focused approach
- Team player with problem-solving skills
Why Join Us?
We offer an environment that values accountability, professional growth, and quality service delivery. You’ll work with a supportive team while maintaining high operational standards in the financial services sector.
Alexander Forbes is an equal opportunity employer. Only shortlisted candidates will be contacted.
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