Administrator: Dealer Warranty

Company: Motus Corporation

Location: Boksburg, Gauteng

Posted: 2026-02-24

Job Description

Motus Daimler Trucks Airport is looking for an Administrator to manage dealer warranty processes. The role reports directly to the Service Manager and focuses on accurate costing, timely warranty claims, and compliance with company policies.

Key Responsibilities

• Accurately cost job cards in line with company procedures.
• Match invoices, outwork invoices, and orders to the correct job cards.
• Calculate mark‑ups correctly and ensure all calculations are accurate.
• Clear all debtor accounts in advance.
• Verify that repair orders are signed by the owner.
• Confirm technicians have completed their work records.
• Check recorded technician clock times.
• Ensure parts department confirms parts supplied and signs off.
• Handle invoicing and mark‑ups.
• Process warranty claims accurately and on time.
• Gather correct information on warranty claims, including customer complaints and defect causes.
• Collect all relevant documentation for each claim.
• Attach claim tags to parts and forward them promptly.
• Review the suspense file daily.
• Track claims status and report to the Manager.
• Maintain the claims register and confirm payment receipt.
• Assess vehicle eligibility for warranty work.
• Confirm that all warranty parts are tagged and stored correctly by technicians.
• Submit warranty claims following distributor guidelines.
• Assist with other reasonable duties as required.
• Attend all training courses provided by the distributor.

Qualifications

• Minimum Grade 12.
• At least 3 years of experience in warranty and costing administration.
• Motor industry experience is an advantage.
• Excellent verbal communication skills.
• Strong computer literacy.

Behavioural Competencies

• Knowledge of costing procedures.
• Attention to detail.
• Performance‑driven mindset.
• Ability to work under pressure.
• Motor industry experience is an advantage.

Skills & Personal Attributes

• Problem solving.
• Attention to detail.
• Interpersonal skills.
• Practical management skills.

Application Deadline

Open until filled.

How to Apply

Please visit the following link to submit your application:

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