• Full Time
  • Cape Town, South Africa

Western Cape Department of Health and Wellness

The Western Cape Department of Health and Wellness is a government department responsible for providing public healthcare to the people of the Western Cape province in South Africa.

Administrative Officer: Admissions

  • Job Type Full Time
  • Qualification National Certificate
  • Experience Appropriate experience in Patient Administration or Hospital Fees
  • Location Western Cape
  • Job Field Administration / Secretarial

Experience

  • Appropriate experience in Patient Administration or Hospital Fees.

Duties (Key Result Areas/Outputs)

  • Lead a dynamic administrative team.
  • Ensure correct interpretation of finance instructions and their implementation.
  • Collate and interpret statistics in the section, including CMI reports.
  • Make sure all accounts are submitted on time.
  • Ensure optimal revenue collection and develop mechanisms to improve revenue targets.
  • Ensure adherence to all HR and Labour relations policies.
  • Supervise clerical staff in Patient Reception Services, including receptions, wards, clinics, and special offices such as IOD and Medico legal.
  • Train staff.

Inherent Requirements of the Job

  • Ability to work 12-hour shifts, including weekends, night shifts, and public holidays.

Minimum Educational Qualification

  • Senior Certificate (or equivalent).

Competencies (Knowledge/Skills)

  • Working knowledge of CLINICOM.
  • Computer literate in Microsoft Excel, Word, and Outlook.
  • Excellent written and verbal communication skills.
  • Familiarity with all finance instructions (FAR), Hospital Memorandum Chapter 18, and UPFS procedural manual.
  • Familiarity with supervisory duties in a Patient Administration environment (as detailed in CV).
  • Report writing skills.
  • Analytical thinking and problem-solving skills.
  • Ability to execute duties accurately and thoroughly, meeting strict deadlines.
  • Ability to cope with a heavy workload and handle stressful situations.

Closing Date: 6 February 2026 at 17:00

Method of Application

Interested and qualified candidates should apply through the official recruitment channels of the Western Cape Department of Health and Wellness.

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