Admin Supervisor (40hr) – Foschini – Table Bay Jobs

Job Description

Responsibilities:

• Assist the Store Manager with stock takes and store administration.
• Monitor and analyze stock movement in the store.
• Implement risk management procedures to reduce stock losses and shrinkage.
• Ensure compliance with all administration, systems, and reporting procedures.
• Extract store reports to analyze turnover and stock performance.
• Understand and present information to the Store Manager.
• Organize and maintain in-store filing systems.
• Monitor and control cash or transactional activities to ensure proper processes are followed.
• Uphold in-store safety and security procedures.
• Process customer transactions using the point-of-sale (POS) system.
• Identify customer needs through professional engagement and communication.
• Build customer loyalty by promoting cash reward programs.
• Take initiative to improve customer experience and satisfaction.
• Follow visual merchandising principles and housekeeping procedures.
• Continuously develop your selling skills and product knowledge.
• Work as a team to meet sales targets and store objectives.

Qualifications and Experience:

• A Grade 12 qualification.
• At least 3 years of retail or admin experience.
• Stay updated with the latest fashion trends.
• A passion for excellent customer service and sales.

Skills:

• Good administration skills.
• Computer literate.
• Customer service delivery.
• Planning and organizing.
• Knowledge of policies and procedures.
• Customer value management.
• Hold yourself and others accountable to meet commitments.
• Good verbal and written communication skills, plus strong organizational skills.
• Strong organizational and planning abilities.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently.
• Ability to take initiative.
• High level of attention to detail.

Behaviours for Success:

• Take on new opportunities and challenges with urgency, energy, and enthusiasm.
• Build effective relationships inside and outside the organization.
• Build strong customer relationships and deliver customer-focused solutions.
• Make timely decisions to keep the organization moving forward.
• Adopt innovations in digital and technology for business growth.
• Create a motivating environment to help achieve organizational goals.
• Use feedback and reflection to improve personal strengths and weaknesses.
• Develop people to meet career and organizational goals.
• Know efficient processes and focus on continuous improvement.
• Learn from experimentation, using successes and failures.
• Provide direction, delegate, and remove obstacles to get work done.