Admin: Functional Application Support Jobs

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  • Full Time
  • Centurion, South Africa

SITA SOC (Ltd)

Admin: Functional Application Support

Company Overview

SITA was established in 1999 to consolidate and coordinate government IT resources. We focus on achieving cost savings through scale, enhancing service delivery capabilities, and improving system interoperability across government departments.

Position Details

  • Job Type: Full Time
  • Qualification: National Certificate
  • Experience: 3-4 years
  • Location: Gauteng
  • Field: Administration & ICT/Computer

Key Responsibilities

  • Troubleshoot and resolve application issues reported through a call logging system
  • Perform functional user acceptance testing against established test plans
  • Provide advisory services to users on application functionality
  • Update user procedure manuals and online documentation
  • Maintain system user manuals with updated business rules and features
  • Deliver specialized training to users on new and existing systems
  • Provide ongoing information support to clients and supervisors

Qualifications and Experience

  • National Certificate (NQF Level 5) in EDTP or related IT field
  • 3-4 years of experience in functional application support
  • Proven training delivery experience

Application Process

How to apply:

  1. Visit the e-Government Portal: www.eservices.gov.za
  2. Register using your ID and personal information
  3. Complete registration using the received one-time pin
  4. Log in with your username and password
  5. Navigate to “Employment & Labour” section
  6. Select “Recruitment Citizen” to create or update your profile
  7. Browse and apply for positions including this vacancy

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