Admin Clerk Wills Control Centre Jobs

Admin Clerk Wills Control Centre
Absa Group Limited (Absa)

Job Details:

• Job Type: Full Time, Hybrid
• Qualification: Matric
• Experience: 1 year
• Location: Gauteng (Randburg)
• Field: Administration / Secretarial

Job Summary

Ensure all activities comply with regulatory requirements, Absa’s Risk Management Framework, and internal policies. Understand and mitigate relevant risks.

Key Responsibilities

Data Capturing:

• Record new/revised wills from clients/depositories accurately in Absa Trust system.
• Process cancellations and deceased estate notifications by updating/deleting records.
• Transfer historical records from legacy systems to new databases.
• Identify and merge duplicate customer records.

Document Preparation:

• Prepare standard correspondence for will cancellations and client confirmations.
• Liaise with deceased estate branches/Master of High Court regarding original wills.
• Contact clients for missing information via SMS/email.

Customer Service:

• Resolve telephonic queries from Wills Safe Custody helpline professionally.
• Coordinate with attorneys/Master’s Office to verify will authenticity.

Compliance:

• Complete mandatory regulatory training.
• Stay updated on Wills Act requirements.
• Adhere to risk policies (EHS, data security, anti-money laundering).

Requirements

• Education:
  • Matric or equivalent NQF qualification.
  • Bachelor’s degree/diploma in Business/Commerce/Management (advantageous).
• Experience:
  • 1+ year in administrative roles.
  • Fiduciary experience (preferred).

Application Deadline: August 1, 2025

Absa promotes ethical recruitment—no fees are required for assessments or applications.